UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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people sitting round a table doing a workshop

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The power of workshops in the UX process

Today's guest post comes from Michal Mazur, UX Lead at Pomegranate Media. Enjoy! User...

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Introducing AppCapture: free and unlimited screen recording for iOS apps

AppCapture lets you quickly capture a user’s screen, voice, and gestures as they interact...
image of girl looking at laptop

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The new and improved UserTesting video player

At UserTesting, we’re continuously listening to our customers to find ways to make the...

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Calculating the value of UX research

Today’s post is an excerpt from our whitepaper, Proving the ROI of UX research...

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How user testing fits into agile development

Agile has become the go-to development methodology for organizations that want to reduce the...

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Canva uses UserTesting to optimize onboarding experience

The challenge The idea for Canva came from watching non-designers trying to use traditional...
Illustration of an illuminated light bulb, wrench, and graphs

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3 Reasons Why You Should Conduct Continuous User Research

By now the importance of conducting user research is well established. Yet, according to...

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11 ways to generate evidence-based growth experiment ideas

Today’s post is an excerpt from our eBook, the product manager’s guide to customer-centered...
Illustration of a person holding a large key

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Why (and how) marketers should build empathy for their customers

Let’s be honest: empathy isn’t something most marketers spend a lot of time on...