UserTesting Blog

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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Photo of a person holding a laptop on their leg

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How to optimize your digital front door in healthcare

As patients increasingly expect on-demand access and convenience, a robust digital presence has become...

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Testing your mobile healthcare experience

The healthcare landscape is changing rapidly due to technological advances and the proliferation of...

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Launching UserTesting AI video series — All Things AI

UserTesting is excited to announce the launch of All Things AI, a video series...

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5 ways media and entertainment organizations increase customer engagement

Customer engagement strategies are an important approach for improving customer lifetime value, revenue, and...

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How to test automotive experiences

As the automotive industry continues to undergo digital transformation, user experience (UX) and user...

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How to upgrade the digital customer experience in the travel and hospitality industry

For the best user experience (UX), the traveler’s journey must be optimized for ease...

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3 signs it's time for human insight

If you’re part of an organization that has yet to implement a human insight...
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Best practices for optimizing digital healthcare experiences

The healthcare industry has undergone a digital transformation. Patients rely on digital platforms more...

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Testing your patient portal UX

Patient portals have become crucial in the healthcare industry and patient experience. They allow...