UserTesting Blog

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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Generative vs. evaluation research

​ There are many different ways to conduct user experience (UX) research. Qualitative vs...

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Moderated vs. unmoderated usability testing: the pros and cons

Being customer-centric isn’t just a competitive advantage these days, it’s a basic necessity. In...
Woman with headphones speaking on a virtual call

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How to conduct user interviews for better UX

​Whether you’re designing a new flow in your product experience or reimagining your site...

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Content testing and measurement: how to evaluate and what to use

Getting feedback on visual elements is a fairly straightforward affair for many user experience...

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The CXO: who it is and why you need one

Customer experience (CX) is surpassing marketing to become the main focus of many brands...
Image of 3 smart phones displaying codeless mobile apps

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Simplify mobile UX research with codeless mobile app testing

Mobile app testing has to come to be at the forefront of digital research...

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Meeting the demand for high-quality UX insights in Europe: Why we acquired Testapic

Today we officially welcome Testapic to the UserTesting family, and we couldn’t be more...

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Working backward to solve customer problems

Have you ever been in the situation where you spent weeks building a feature...

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4 best practices for delivering top ecommerce experiences 

The ecommerce marketplace continues to grow rapidly. With increasing digital literacy amongst consumers and...