Press Release
NEW YORK, NY – October 15, 2019 – UserTesting, the leading provider for on-demand human insights, today announced several new offerings during the opening keynote at The Human Insight Summit in New York, NY, the UserTesting customer conference. The new capabilities build upon the Human Insight Platform and will enable companies to more powerfully target their customers, empathize with their experiences, discover insights, and share those learnings broadly. These new features are part of UserTesting’s mission to make scaling customer insights and empathy across an organization easier than ever before.
“Today’s most successful companies are the ones that can build human insights into everything that they do. By continually testing with and learning from their customers, they build greater customer empathy which leads to better product intuition internally and better products for their customers,” said Tanya Koshy, VP of Product at UserTesting. “These capabilities help our customers put the customer at the center of every decision, across every experience and every team.”
UserTesting’s latest feature sets give its users the ability to run faster, more focused customer research at scale. This includes:
Today’s announcements build on a day focused on UserTesting customers at The Human Insight Summit, a customer conference. In addition to today’s event at Convene in New York, UserTesting will host the second event in San Francisco, CA on Tuesday, October 29th, from 9:00 a.m. - 6:00 p.m. at The Westin St. Francis. Tickets for the San Francisco event are still available and registration can be found here.
The Human Insight Summit provides attendees with a full day of learning–from product deep-dive sessions, expert panels, training, and workshops, to customer recognition, networking, and resources to help them build better customer experiences. Attendees will learn new strategies and tactics that they can implement immediately within their organizations to help transform the customer experiences they deliver every day.
UserTesting Technologies, Inc.
Susie Penner
press@usertesting.com
UserTesting is the world’s leading provider of human insights, empowering teams to co-create with customers and drive continuous innovation. By combining technology with real human feedback, UserTesting enables faster, smarter