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Customer Awards

Thank you to the 253 customers who entered to win a coveted illumi award in 2020. Nominations are closed, however, you can still enter your nomination now and be early for 2021!

What are the illumi awards?

The UserTesting illumi awards seek to inspire the world to think about human insights as a key ingredient for customer experience excellence, product and marketing innovation, and team success. These awards recognize and celebrate the individuals and organizations who use UserTesting to make a meaningful difference in these areas.

If you are, or know of a Customer using our platform to create better products and experiences, we'd love to hear how.


2020 Winners

AAA | Winner
Microsoft Winner
EARGO | Winner
NBC Universal | Winner
ATB Financial | Winner
Pitney Bowes | Winner
Your.MD | Winner
CEDAR Bowes | Winner
Chicos | Winner

2019 Winners

Expedia Gold Winner
Fandango Silver Winner
Familysearch | Broze Winner

2019 Distinguished Luminaries

In special recognition of companies who have achieved extraordinary success using human insights to
deliver world-class CX, UX, marketing or product innovation.

Westjet logo
Verizon logo
Chico's logo
Torani logo
IBM logo
GoDaddy logo
Capital One logo
Starbucks logo
Prudential logo
Wiley logo
VF logo
Autodesk logo
Owens Corning logo