Unmoderated usability testing is a form of qualitative research where users complete pre-determined activities using a design or interface. In these unguided studies, only the user r is present during the session. The user uses a usability platform, like the UserTesting platform, and completes tasks while answering questions out loud. These remote tests can be done at users’ own pace, on their own time, at a time and location of their choosing—making it highly convenient for both participants and researchers. Unmoderated testing is fast and flexible and enables users can complete their tests independently without disrupting the researcher’s daily workflow.
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