UserTesting illumi awards 2021
Calling all human insight explorers. Let us celebrate your discoveries that have improved the human experience.ENTER TO WIN
What are the illumi awards?
The UserTesting illumi awards seek to inspire the world to think about human insights as a key ingredient for customer experience excellence, product and marketing innovation, and team success. These awards recognize and celebrate the individuals and organizations who use UserTesting to make a meaningful difference in these areas.
If you are, or know of someone who created a better experience with UserTesting, we'd love to hear how.ENTER TO WIN
illumi Award Winners
Microsoft's employees are focusing more than ever on having empathy for their customers. Learn how they scale customer empathy to drive innovation and market leadership.
NBCUniversal has driven millions of new digital subscriptions from what they’ve learned with fast feedback from customers. Learn how they improve experiences across its platforms, channels, and brands.
Eargo runs UserTesting studies on everything, whether on their website or mobile app. Learn how they help people hear life to the fullest.
ATB Financial is able to stay ahead of what customers want and need through regular testing. Learn how they rapidly innovate their platform with customers in mind.
Pitney Bowes developed a new way to approach the renewal experience for their customers. Learn how UserTesting helped them increase customer renewals 133%.
Your.MD gained crucial insights to inform their design concepts quickly, which enables them to introduce new products ahead of the competition. Learn how they created a best-in-class app called Healthily.
Cedar used customer insights to quickly adjust its medical billing and administrative experience platform to help healthcare leaders and patients during COVID-19. Learn how they’re improving the healthcare experience.
Using fast feedback, Chico’s increased customer satisfaction and repeat purchases which had a positive impact on sales revenue. Learn how they use video insights to grow loyal customers.
In special recognition of companies who have achieved extraordinary success using human insights to deliver world-class CX, UX, marketing or product innovation.
Enter to win!
Celebrating the year’s top
human insight explorers
Winners of an illumi award are honored as human insight explorers who pioneer new horizons and transform the way business is done. Their innovative thinking and relentless focus on creating great experiences–and eliminating bad ones–have led to some of the year’s most inspiring discoveries.SUBMIT HERE
How do I improve my
chances at winning?
Improve your chances of winning by focusing on tangible business results. Focus on business wins, like improved sales and profitability, reduced business risk, successful products, stronger brands, high customer satisfaction, or improved employee experiences. What are your moonshots this year?
If you have a story about how you use insights to create more effective, easy, and enjoyable customer experiences, we encourage you to submit an application to win an illumi award.
What do winners get?
Winners of the illumi award are presented at our annual Human Insight World Summit. In addition to VIP tickets, winners receive one of the industry’s coolest trophies, a spotting telescope used by explorers on the NASA Space Shuttle, made exclusively by Celestron and branded with the illumi award name.