Reports

Industry reports and guides for product, design, and competitive studies to bring you actionable data and insights.

Featured reports

Digital assets for Q3 2025 Pulse retail report

Report

Pulse Report: Retail, Q3 2025

Introduction to the Q3 2025 Pulse Report results The Q3 2025 Retail Pulse Report...
Read more
Guide assets for for usertesting and talker research study "Tariffs and trade-offs: what rising prices mean for brand trust and consumer loyalty.

Report

Report: Tariffs and trade-offs: what rising prices mean for brand trust and consumer loyalty

Rising prices are no longer a temporary challenge, they’re fundamentally reshaping how consumers make...
Read more
Digital assets for Usertesting and G2 Grid report for user research winter 2025

Report

G2 Grid® Report for User Research | Spring 2025

Read more
Teaser images for Pulse Reports

Report

Pulse Report: High-tech, Q4 2024

High-tech industry insights In the high-tech industry, staying ahead of rapid change isn’t just...
Read more
Hero images used for Pulse Reports

Report

Pulse Report: Media and Entertainment, Q4 2024

Media and entertainment industry insights As the media and entertainment industry evolves, staying ahead...
Read more
Teaser-image-Report-Generative AI chatbots-overhyped but still underestimated 960x540

Report

Generative AI chatbots: overhyped but still underestimated

Key takeaways: At age 2, the most successful newcomer in tech history has a...
Read more
Teaser images for Pulse Reports

Report

Pulse Report: Healthcare, Q4 2024

Healthcare industry insights The healthcare industry is undergoing significant transformation, with digital experiences playing...
Read more
Hero-Talker-Study-Insurance-1024x687

Report

AI and insurance CX: consumer trust, challenges, and opportunities in a digital era

It’s hard to overstate the complexities of navigating the modern insurance landscape, and the...
Read more
Teaser images for Pulse Reports

Report

Pulse Report: Retail, Q4 2024

Retail industry insights
Read more
UserTesting 2024 Retail Benchmark Report

Report

2024 UserTesting Retail Benchmark Report

Read more
Which online grocery retailers deliver an exceptional customer experience?

Report

Which online grocery retailers deliver an exceptional customer experience?

This report is for retail executives working to deliver seamless online shopping digital experiences...
Read more
The UK Banking Empathy Experience Index | Teaser Image

Report

The UK Banking Empathy Experience Index (EXi)

Why read this report It has been over a year since government legislation has...
Read more
© UserTesting 2025
SOC security logo CSA security logo GDPR security logo