UNDERSTAND NEEDS

Healthcare and wellness experiences templates

Improve the design and development of your health and wellness experiences while safely managing sensitive data

What you'll learn

If patients can successfully complete tasks in a health app, site, or patient portal—and what can be improved

How patients perceive healthcare messaging, including care instructions, marketing materials, advertising, and more

How patients interact with wearable health devices in natural settings

Feedback on telehealth, in-person, or long-term care experiences

Featured guide

Competitive analysis with UserTesting

Learn how to understand your competitive differentiators and identify areas of opportunity.

Cover illustration for UserTesting guide to competitive analysis

What to test next

After completing a website evaluation test, consider taking a look at the templates for website comparison to do competitive or historic research, website conversions to analyze how to best persuade customers, and website navigation to assess its ease of use.

Template

Competitive comparison

Learn how customers feel about competitors and where you need an edge

Template

Customer journey

Understand how customers engage with your brand or products across multiple touchpoints

Template

Card sorting

Group, label, and describe information on your site or app more effectively.

Additional resources

Now that you know how to use this template to fit your needs, dive into the resources below to learn how teams across your organization can rely on human insight to create successful, customer-centric products and experiences.

Forrester

Forrester: UserTesting delivers a 665% ROI over three years

A recent Total Economic Impact™ (TEI) Study, conducted by Forrester on behalf of UserTesting, illustrates how organizations using the UserTesting Human Insight Platform can realize $2.03M in value and 665% in ROI over a three-year period.