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Featured webinar: How COVID-19 is changing consumer buying habits, work patterns, and education, 8/4  Register now    Featured webinar: How COVID-19 is changing consumer buying habits, work patterns, and education, 8/4

Webinars

Hear from top experts in the fields of conversion
optimization, UX research, design, product, and more.

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MICHAEL MACE

We wanted to uncover what practical steps companies can take to attract some customers back to stores and other locations outside the home. UserTesting’s latest pandemic tracking study, conducted in July, identified some important implications for businesses. In this webinar, VP of Market Strategy, Michael Mace, will discuss the key research findings as well as how you can use user tests to gather strategic insights like this for your company.

60 minutes
August, 4, 2020
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DELIVEROO AND TRANSFERWISE

In our first episode of the Espresso Series, our Director of EMEA Marketing, Amy Kelly, meets with two of the UK’s top research professionals for a virtual coffee to discuss all things CX. The best hacks, remote research tips and thoughts on the world of UX post covid19 - don’t miss out on this special episode of the Espresso Series where we hear exclusive advice and insights from two leading research thought leaders.

30 minutes
April 9, 2020
30 minutes
April 9, 2020
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Webinar - Janelle
JANELLE ESTES AND LOUIS GRANGER

UserTesting’s Chief Insights Officer, Janelle Estes, and UK based Senior Solutions Consultant, Louis Granger, conducted a study with customers from five of the fastest growing UK fintechs— FNZ, Habito, Monzo, OakNorth, and TransferWise—to find out exactly why UK consumers are flocking to Fintechs.

30 mins
April 2, 2020
JANELLE ESTES AND LOUIS GRANGER
30 mins
April 2, 2020
Webinar - Janelle
Moving from face-to-face feedback to remote methods
JANELLE ESTES AND AMY BUCKNER CHOWDHRY AND ROSA SMITH

Join UserTesting's Chief Insights Officer Janelle Estes, AnswerLab's CEO & Co-Founder Amy Buckner Chowdhry and Rosa Smith, UX Researcher at UserTesting, as they share advice for building empathy for your customers, remotely, in just 3 easy steps. This is a practical discussion with recommendations that you can take and implement immediately, to help you develop a more effective and impactful remote feedback practice.

60 minutes
March 25, 2020
JANELLE ESTES AND AMY BUCKNER CHOWDHRY AND ROSA SMITH
60 minutes
March 25, 2020
Moving from face-to-face feedback to remote methods
Cat Ganim, Digital Strategy Lead, Agilitee Solutions
Cat Ganim

In this final of three webinar series, Agilitee’s Digital Strategy Lead, and UserTesting expert, Cat Ganim will share tools and tactics her team uses to measure products after they’re launched.

60 mins
March 19, 2020
60 mins
March 19, 2020
Cat Ganim, Digital Strategy Lead, Agilitee Solutions
Cat Ganim, Digital Strategy Lead, Agilitee Solutions
Cat Ganim

In this second of three webinar series, Agilitee’s Digital Strategy Lead, and UserTesting expert, Cat Ganim will share tools and tactics her team uses to reduce the risk of bringing the poorly performing solutions to market through usability testing.

60 mins
March 12, 2020
Cat Ganim, Digital Strategy Lead, Agilitee Solutions
Cat Ganim

In this first of three webinar series, Agilitee’s Digital Strategy Lead, and UserTesting expert, Cat Ganim will share strategies her team uses to perform customer interviews, unlocking real human insights that become the north star for a product’s strategy.

60 mins
March 5, 2020
Supercharge Your Product Roadmap with Customer Feedback
JIM SEMICK, ANNIE DUNHAM AND BRIAN TRAN

Join our webinar and learn from our expert panel how to turn customer feedback from a firehose of ideas into your team’s most compelling asset. We’ll share specific strategies for leveraging feedback on your roadmap to build a product that not only solves real customer problems, but exceeds expectations.

60 mins
Feb 26th 2020
JIM SEMICK, ANNIE DUNHAM AND BRIAN TRAN
60 mins
Feb 26th 2020
Supercharge Your Product Roadmap with Customer Feedback
Building a User Research Program
Steve Fleming-Prot

In this webinar, UserTesting’s Content Strategist for Customer Education, Steve Fleming-Prot, will provide strategies and tips for building a program to educate team members about user research.

60 mins
Feb. 20, 2020
60 mins
Feb. 20, 2020
Building a User Research Program
Janelle Estes and Michael Mace
Janelle Estes and Michael Mace

In this webinar, UserTesting's Chief Insights Officer, Janelle Estes and VP of Market Strategy, Michael Mace, provided strategies and techniques to guide you through your 2020 CX planning.

60 mins
Jan. 21, 2020
Janelle Estes and Michael Mace
60 mins
Jan. 21, 2020
Janelle Estes and Michael Mace
TANYA KOSHY
Tanya Koshy

UserTesting’s VP Product Management, Tanya Koshy, will walk through a 4-step approach to use fast customer feedback to answer these key questions, share the results, and ultimately build better products.

45 mins
Dec. 18, 2019