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Webinars

Hear from top experts in the fields of conversion
optimization, UX research, design, product, and more.

New consumer insights amidst COVID-19

New consumer insights amidst COVID-19

MICHAEL MACE

In this webinar we’ll share key takeaways from research UserTesting has been conducting on the consumer impact of the current COVID-19 crisis, and how it’s changing customer behavior.

60 minutes
April 9, 2020
60 minutes
April 9, 2020
New consumer insights amidst COVID-19
The Espresso Series

The Espresso Webinar Series

HOSTED BY USERTESTING

From 9 April, UserTesting's EMEA team will be hosting live interviews, every week, with different CX leaders from some of the fastest growing and innovative European businesses.

30 minutes
April 9, 2020

The Espresso Webinar Series

HOSTED BY USERTESTING
30 minutes
April 9, 2020
The Espresso Series
The 2020 CX Industry Report

When business is human, insights drive innovation: The 2020 CX Industry Report Results

JANELLE ESTES AND MICHAEL MACE

Join UserTesting's Chief Insights Officer, Janelle Estes, and VP, Market Strategy, Michael Mace as they present findings from the 2020 CX Industry Survey. In its seventh annual CX Industry Survey, UserTesting asked over 7,600 professionals how their organizations are meeting the challenges and opportunities in today’s customer-centered industry.

60 minute
April 16, 2020
April 2020 Product Release Webinar

April 2020 Product Release Webinar

NATE WRIGHT AND BRIAN TRAN

In this webinar, you’ll get a full look at our latest human insight innovations, and learn how our exciting new features empower more teams to capture customer feedback more efficiently than ever.

60 minutes
April 22, 2020

April 2020 Product Release Webinar

NATE WRIGHT AND BRIAN TRAN
60 minutes
April 22, 2020
April 2020 Product Release Webinar
Michael Mace

Introducing Live Conversation

Michael Mace

In this webinar, Michael Mace from UserTesting introduces Live Conversation and shares ideas for gaining rich insights from live customer interviews.

59 mins
Sept. 14, 2017
59 mins
Sept. 14, 2017
Michael Mace
Marieke Mccloskey

Uncovering Need and Validating Ideas with UserTesting

Marieke Mccloskey

Marieke McCloskey shares advice on how to build products that people love by spending time in the product discovery phase, understanding who your users are, what they need, and how they might use and react to your product.

60 mins
July 13, 2017
David Raine And Travers Korobanik

Customer insights at scale: How Walmart.ca improves optimization with UserTesting

David Raine and Travers Korobanik

Walmart.ca shares how they’ve refined their optimization program while bringing customer needs and data directly into the development process.

59 mins
June 29, 2017
Tira Schwartz

The Evolution of UX at Redfin

Tira Schwartz

Tira Schwartz discusses how Redfin evolved its UX strategy from basic usability testing to developing deeper customer understandings.

59 mins
June 20, 2017
59 mins
June 20, 2017
Tira Schwartz
Shyna Zhang And Josh Kunz

Introducing My Recruit: Gain on-demand insights from your customer base

Shyna Zhang and Josh Kunz

Learn more about UserTesting’s recently launched product release, My Recruit. With My Recruit, you can seamlessly run tests with your own employees, partners, customers, and people from other panels.

60 mins
June 06, 2017
Leah Russell

Tackling B2B and B2C challenges: User Research at HomeAdvisor

Leah Russell

Leah Russell, VP of UX at HomeAdvisor, shares how her team uses continuous user research to address the unique B2B and B2C challenges they face.

60 mins
May 25, 2017
Steve Mcguire

UX at Canadian Tire: Baking empathy into projects

Steve Mcguire

Steve McGuire, Associate Manager of Usability and Optimization at Canadian Tire, shares how his team uses empathy to drive amazing UX across the company.

54 mins
May 16, 2017
Yasmine Khan

Design Thinking & Design Research at Credit Karma

Yasmine Khan

Yasmine Khan, Lead Design Researcher at Credit Karma, discusses the way in which collaborative Design Thinking workshops and mini-museums make research more impactful and enhance team learning.

64 mins
Apr. 18, 2017
Julie Vittengl

How Dell successfully redesigned the Alienware website

Julie Vittengl

Julie Vittengl, Senior Taxonomist and User Experience Researcher at Dell, shares how her team helped ensure that the Alienware website redesign was successful.

51 mins
Apr. 13, 2017
Michael Mace And Janelle Estes

Transcripts in Action

Michael Mace and Janelle Estes

Learn how the new Transcripts feature from UserTesting enables you to extract insights from videos faster and more easily than ever before.

39 mins
Apr. 06, 2017

Transcripts in Action

Michael Mace and Janelle Estes
39 mins
Apr. 06, 2017
Michael Mace And Janelle Estes