CONTENT AND MESSAGE TESTING

Test and optimize your messaging

Make every word count. Validate your content, messaging, and tone with real audiences—so your message is clear, compelling, and conversion-ready before it goes live.

Digital assets for UserTesting Guide content and message testing

How to use content and message testing to drive more conversions

From landing page copy to product descriptions, headlines to help content—every message shapes your customer experience. UserTesting helps you test content in context with your audience, revealing whether it’s understood, engaging, and driving the right action.

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Eliminate guesswork

See how real people interpret and react to your messaging—no more relying on internal opinions

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Test what matters

From subject lines to CTAs to full landing pages, test anything with words—before you launch

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Move faster

Get rapid insights on content clarity, tone, and effectiveness without slowing down your team

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Improve impact

Optimize for engagement, comprehension, and conversions—backed by direct audience feedback

GUIDE

Unlock what works: how to test your creative to connect, convert, and inspire

In this guide, we’ll walk through how to effectively test and optimize your creative assets, helping you avoid costly mistakes and maximize results.

Hear more from our customers

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Betway

Refined its app messaging, leading to more relevant content and a 600% increase in downloads across key markets

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Athletic Greens

Used content testing to better communicate AG1’s benefits, resulting in a 5% boost in online checkouts

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GSK

Improved clarity and engagement with healthcare professionals, significantly increasing platform registrations

Read their story

Why test your content and messaging with UserTesting?

UserTesting stands out in content and message testing by enabling teams to capture rich, real-time feedback from their exact target audience—before content goes live. Unlike traditional A/B testing or post-launch analytics, UserTesting reveals why messages succeed or fail through video-based insights, preference testing, and think-aloud sessions. AI-powered analysis surfaces patterns fast, while easy sharing tools align teams around what resonates—making it easier to deliver content that connects and converts​.

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Target the right audience

Reach real people in your exact audience segment—including hard-to-reach groups—using UserTesting’s global network, custom recruiting, and screening tools

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Capture real reactions

Watch people interact with your content in real time. Observe confusion, hesitation, or delight—things traditional A/B testing can’t reveal​

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Understand why it works

Use think-out-loud protocols, surveys, and follow-ups to capture the “why” behind preferences. Compare message variations with preference testing

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Analyze with AI

Surface insights faster using automated sentiment analysis, keyword mapping, and AI-generated summaries to find patterns and themes

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Align your team

Easily share video clips, highlight reels, and insight reports. Drive consensus across marketing, product, and content teams using the voice of your customer​

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Benchmark and optimize

Track how your messaging performs over time with QXscore. Compare across versions and competitors to ensure continuous improvement​

Have questions about using UserTesting for content and message testing?