Janelle is UserTesting's Chief Insights Officer and an expert research practitioner fascinated by human behavior and intrigued by data insight. She brings over 15 years of experience conducting large-scale customer research initiatives with both B2C and B2B companies across a variety of industries to help them transform their customer, user, and brand experiences.
All works by Janelle Estes
Blog
The outlook for Black Friday 2022: a UserTesting survey shows surprises
With inflation, other economic challenges, lingering post-pandemic anxiety, and an earlier start to holiday...
