Getting insights from your videos just got easier.
Companies are realizing the power of continuous user testing to make more informed decisions. And more tests means more insightful feedback to review. As part of UserTesting’s ongoing commitment to making the process of reviewing user tests more efficient, we’re excited to announce a new UserTesting feature: Transcripts.
With Transcripts, verbal comments from user tests are automatically transcribed alongside videos, making reviewing faster and easier than ever before!
With Transcripts, you now can:
The transcription feature was a dream come true. It helped focus my efforts as a UX researcher analyzing insights as opposed to testing my skills as a typist. - Lestarya Tuadi, UX Researcher, Intel
Transcripts are being offered as a free preview for qualified customers from March 13 to April 12.
To try out the feature, simply conduct a new test during the preview period. The transcribed comments will appear in a new tab in your video player like this:
If you notice some interesting feedback as you’re scanning through a transcript, you can quickly create a clip by just highlighting the text and selecting Make Clip.
Transcripts enable you to search a user’s comments for keywords or phrases quickly and easily (just use command/control + F). You can then jump to any point in the video by clicking the dot on the side of the transcript.
The Transcripts feature is a great time-saving tool for customers reviewing large batches of videos—or anyone who wants to quickly scan through videos for insights. As transcripts are generated via machine-driven speech recognition, they won’t be 100% accurate and should be utilized as a tool to help improve efficiency rather than a substitute for reviewing user videos altogether.
We're very excited by the potential for transcription. Although state of the art transcription technology isn't at 100% accuracy quite yet, it's become a powerful tool that significantly boosts productivity. - Darrell Benatar, CEO
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