UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

Credit Karma mobile app interface showing personalized financial insights, including credit scores, reports, and recommendations.

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Design Thinking and Design Research at Credit Karma - Q&A with Yasmine Khan, Sr. Design Researcher

In a recent webinar, Yasmine Khan, Senior Design Researcher at Credit Karma, walked us...

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What is data-driven design and where do I start?

This #UXchat was hosted by Lassi A Liikkanen, a data-driven designer and inter-disciplinary researcher...
people looking over designs

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6 UX design mistakes costing companies millions

In a recent UserTesting study, 36% of companies reported that their UX budget had...

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How research should inform product design - Q&A with Steve Fadden, Director of Analytics UX Research at Salesforce

In a recent webinar, Steve Fadden, Director of Analytics UX Research at Salesforce, and...
Photo of a group of business professionals sitting around a table

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Transcripts: Pro tips

Earlier this month we announced our newest feature, Transcripts . The feature automatically transcribes...

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New UserTesting feature: Transcripts

Getting insights from your videos just got easier. Companies are realizing the power of...

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5 tips for user testing at financial services companies

We recently sat down for a chat with Maggie Young, a customer experience evangelist...

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The 2017 UX and User Research Industry Survey results are in!

Thousands of professionals shared their insights on UX and user research in this year's...

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Why you should host user testing viewing parties

Reviewing results of a user testing study can seem like a chore. There’s a...