UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
  • Blog

    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

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Do you need permission to innovate?

Christian Idiodi has led or consulted on nearly 200 successful product launches for a...
two people shaking hands

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4 pitfalls of employee surveys you can test and avoid with feedback

If you work in human resources (HR) you’re probably familiar with employee surveys. There...
Screenshot of MURAL and UserTesting test with participants

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Reinventing how we work through digital transformation and collaboration

As Jim Kalbach likes to say, work is not an office it’s what we...
Man smiling sitting in office desk looking at laptop

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Core Web Vitals: What you need to know about Google's UX ranking factor

Core Web Vitals are a new set of metrics from Google, due to be...

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How to build strong design teams that scale

How do you build a customer-focused design team that scales? Susan Rice has done...

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It’s time to pivot: 3 takeaways from INDUSTRY: The Product Conference

What’s the first thing that comes to mind when you hear the word, pivot...

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How to delight your raving fans through customer listening

It doesn’t seem intuitive—from a design perspective—to add steps to a sign-up process, but...
Photo of someone's hands reaching for a bowl of food

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UserTesting’s Squash Hunger initiative provides over 200,000 meals

Millions of people around the world don’t know where their next meal will come...
Photo of a man and a woman at a desk pointing at a computer screen having a discussion

Blog

CX vs. UX: what’s the difference?

While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...