UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

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COVID-19 study series: B2B buyer behaviors

Welcome to UserTesting HITs, an ongoing series in which we share human insight trends...
Smiling man sitting in front of a camera on a tripod

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4 ways video improves the customer experience

Over the last few years, video has proven to be a successful tool to...

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Connect with your own audiences through UserTesting’s Custom Network

Custom Network enables companies to onboard and connect with panels of their own users...

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Suggested Sentiment: increasing speed to insight with the power of machine learning

At UserTesting, increasing speed to insight is a priority. Most tests (upwards of 80%)...

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Jira integration: on-demand human insights where product decisions are made

Customer feedback is often the cornerstone of building great products and experiences. After all...
Photo of a crowd in COVID masks protesting

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4 test templates for building empathy on issues of racial equality

Across the globe, organizations large and small are moving quickly to stand together with...

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COVID-19 and changes in behavior: why you must relearn your customers

Although the world is always in a state of change, you'd be forgiven if...

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3 big ideas on modern-day innovation

Over the course of five days, some of the world’s biggest brands took to...
Photo of a woman sitting on the floor of a well lit room holding her credit card while looking at her laptop

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How customer feedback transforms abandoned shopping carts to purchases

There’s one major difference between in-store shopping and ecommerce that really transforms the experience—human...