UserTesting Blog

Featured articles

  • Blog

    A note to our customers: what we’ve learned, what we’ve changed, and what’s next

    Over the past year, my leadership team and I have spent a lot of...
  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Blog

Ethics of emotional intelligence in UX research

There’s no doubt that emotional intelligence plays an important role in UX. But along...

Blog

Exploring our Moderated Testing solution with Christian Rohrer

In the following video, you’ll see the mobile testing capabilities we offer in our...

Blog

Five challenges of remote user research and how to deal with them

Remote user research and testing has never been more at the forefront of UX...

Blog

Six things News UK learned about running user research in Agile

Join Claire Dracott, Deputy Head of User Experience at News UK, and Lee Duddell...
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Blog

How insurance companies can improve UX

Insurance companies are spending a lot to attract customers to their websites. Indeed, insurance...

Blog

How to implement a Research Ops program [Infographic]

Originally developed by Kate Towsey of Atlassian, a ResearchOps program manages the people and...

Blog

Introducing our holistic score for measuring user experience: QXscore

Nearly three-quarters of digital experience professionals agree that it’s critical or very important to...

Blog

Do you need permission to innovate?

Christian Idiodi has led or consulted on nearly 200 successful product launches for a...
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Blog

4 pitfalls of employee surveys you can test and avoid with feedback

If you work in human resources (HR) you’re probably familiar with employee surveys. There...