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Thrv and the jobs-to-be-done framework

As I started to look up “thrv,” the company whose founder would be speaking...

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How top financial services organizations create great experiences

To uncover the best practices of retail banking customer experiences, we ran a competitor...

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Introducing the new and improved UserTesting dashboard

Managing a lot of tests can be a challenge but the reward of targeted...

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Introducing Live Conversation: real-time human insight for better business decisions

From product managers and marketers to UX designers and researchers, everyone loves the insights...

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How to create a master plan for your website redesign

Failure. The big, dreaded “F” word of a website redesign. There are few corporate...

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How to make websites age-friendly

The over-50s are almost a third of the UK population. They are online and...

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How the Double Diamond can help align product, design and tech teams

What is the Double Diamond? The Double Diamond (DD) has been around since 2005...

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Developing a data-driven website redesign strategy

Managing a website redesign initiative can be a mixed bag. On one hand, it’s...
Credit Karma mobile app interface showing personalized financial insights, including credit scores, reports, and recommendations.

Blog

Design Thinking and Design Research at Credit Karma - Q&A with Yasmine Khan, Sr. Design Researcher

In a recent webinar, Yasmine Khan, Senior Design Researcher at Credit Karma, walked us...