UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

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16 must-read articles for the UX newbie

Interested in learning more about all things user experience but don’t know where to...

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The rise of the Experience Economy: the 2019 CX Industry Report

The lines between the products and services people interact with—whether just a few times...

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The psychology of UX: key tips from an expert panel

Our Director of Research, Marieke McCloskey, recently took part in a panel hosted at...

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6 product management terms product teams want you to know

No matter your role, if you’re focused on creating great customer experiences, chances are...

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How to teach kids about UX design

By Becca Kennedy, Human Factors Psychologist A user experience (UX) career is often full...

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UserTesting success story: how CaringBridge increased app engagement by 25%

UserTesting recently awarded CaringBridge, a personal health journal site and app to help connect...

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The 8 best UX podcasts to keep you on top of your game

As companies begin to scale their customer research efforts across their organizations, more teams...

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Customer empathy—it's just like riding a bike

Anyone who’s ever learned to ride a bike can likely recall their maiden voyage...

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Essential TED Talks for UX design

Every year some of the world’s greatest minds gather at the TED Conference to...