UserTesting Blog

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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Thick data and big data: why you need both to make user-conscious decisions

Making decisions can be difficult, especially when confronted with uncertainty. Nevertheless, business decision-makers are...

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How proactive qualitative research drives innovation and enriches quantitative data

Proactive qualitative research, or continuous insights, gives business teams the opportunity to deliver outputs...

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Product manager vs. project manager: what’s the difference?

Product teams, and the roles within them, are notoriously varied from company to company—even...

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The 11 best books for product managers

Being a great product manager is hard. Whether you’re working on an early product...

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What retailers need to know heading into Black Friday

For most companies, Black Friday strategies are well into execution mode—marketing campaigns are running...

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How AI will influence UX in the next five years: 3 usability experts weigh in

Usability is about making the world an easier place for everybody to live. And...

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Holiday travel: discover what's motivating travelers—despite the pandemic

Welcome to UserTesting HITs, an ongoing series that shares human insight trends (HITs) uncovered...

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20 tools every user experience pro should know about

It's no surprise that many of you really dug our last list of essential...

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The Human Empathy Project: amplifying the voices of everyday Americans

In the United States where headlines dominate the media, it makes you wonder if...