UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Photo of the book "mobilized: an insider's guide to the business and future of connected technology"

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Mastering mobile design: focus vs. expand

Today’s post is an excerpt from SC Moatti’s new book, Mobilized: An Insider's Guide...

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Defining UX research objectives

Today’s post on UX research objectives is an excerpt from our eBook, The complete...

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Consider these variables before you choose a UX research method

Do any of these statements sound familiar? “We have a new product idea; let’s...

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Scaling your UX team

Once you’ve established your core team and you’ve had some time to get into...

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Invisible UI: a hidden opportunity for great UX

Several years ago I treated myself to dinner at a fancy restaurant in Paris...
Illustration of 4 waves of color lime, teal, orange, and magenta against a white background

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The future of UX: Q&A with industry leaders

In our recent webinar, Lou Rosenfeld and Chris Hicken discussed recent changes and upcoming...

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Achieving goals vs. solving problems (and why UX teams need both)

They say there are two types of people in this world. While that statement...
Millennial woman resting head on suitcase while looking at mobile phone

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The Millennial marketing myth

It’s hard to go a day without hearing the term ‘Millennial.’ By now, it...

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Laying the foundation for a great UX team

Today's post is an excerpt from our eBook, 4 Stages of building and scaling...