UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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5 fun UX games to increase your user knowledge

Researchers and designers need to tell a holistic user story, based on real individuals...
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How to create personas using Google Analytics

Personas are a powerful way for marketing and product teams to humanize their craft...

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Craigslist: Success without design

Craig Newmark moved to San Francisco at the height of the internet boom in...

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A brief guide to Minimum Viable Product (MVP) in UX

If you're new to the world of UX and product design, you may be...

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31 expert opinions on the importance of UX in marketing

The phrase "user experience" is most often thought of in terms of product. It...
Man sitting at his desk with headphones on, smiling at his computer monitor

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How to run a true intent study

What is a true intent study? A true intent study is a type of...

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A comprehensive guide to in-depth interviews (IDIs)

You might have user data. But do you fully understand the why behind the...

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An essential guide to research operations

Introduction Is your user research department wasting time on repetitive tasks? Perhaps your approach...
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What is a click test and why should it be part of your UX toolkit?

Whether it’s evaluating a current website, testing a prototype, or iterating throughout the product...