UserTesting Blog

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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Photo of two smiling colleagues working at a desk pointing to a computer monitor

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Now's the time to pivot to experimentation and innovation testing

Today's guest post comes from Arielle Kilroy, VP of Product at Small Improvements...

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How CaringBridge makes human-centered product and messaging decisions through usability testing

Behind every business decision is the need to please and delight customers. Customers who...

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How to get stakeholders on board with accessibility

Accessibility is now absolutely imperative. Every digital company’s audience has now increased to include...

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Find out how your users categorize information—and why

Step out of your shoes for a moment. Frank is about to design a...

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Streamline test creation with new Test Templates capabilities

Let’s start by pointing out the obvious: research can be complicated. After all, people...

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Our sentiments…on the importance of Sentiment Tagging

In our lives—be it physical or digital—we look for signals to better understand how...

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Live Conversation updates: easier scheduling and faster speed to insights

When we first released Live Conversation, our remote interview solution, we knew that allowing...
Two women studying

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Creating a powerhouse visual roadmap through feedback

Customer feedback is a crucial ingredient for every product. But turning the deluge of...

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Public attitudes, behaviors, and reactions across the US to COVID-19: a UserTesting study

We’ve all recently been impacted by the virus, but to what extent varies from...