UserTesting Blog

Featured Articles

All articles

AI is changing research fast. Leaders from Salesforce, Slack, Adobe, and Siemens share what should be automated—and what must stay human.

Blog

The AI question researchers should be asking

The most important question about AI isn't whether it will replace researchers. It's whether...
AI is making design faster, but not better. Learn why judgment, user feedback, and confidence matter more than speed in the AI era.

Blog

The design industry has a confidence problem. Here's what AI is getting wrong

Every major tech company just shipped a design feature. Most of them are solving...
Can AI finally make UX research democratization work? Learn how researchers can use AI to scale research while maintaining quality and governance.

Blog

AI might finally deliver on the democratisation of UX research—but only with researchers at the centre.

Editor's note : In this guest post, Naroa Ruiz de Eguilaz, Director of Research...
At Crafted Seattle, leaders explored why human understanding—not AI alone—will determine who builds the products people actually want.

Blog

The most valuable skill in the age of AI isn't what you think

The race to build faster may be obscuring a more important question: Are we...
Team of UX designers optimizing websites and apps

Blog

How designers can validate AI-generated concepts faster with UserTesting’s MCP Server

Nothing kills a flow state faster than having to constantly switch between different windows...
Learn how AI-powered UX research and continuous discovery help teams move faster without losing customer insight or design confidence.

Blog

How to make confident design decisions at AI speed: A practical checklist

AI has dramatically accelerated how fast teams can design, build, and ship. But there’s...
Learn how AI-powered UX research and continuous discovery help teams move faster without losing customer insight or design confidence.

Blog

The hidden risk of moving too fast with AI in product design

The most dangerous assumption in product design right now is that faster automatically means...
Discover how AI-powered user research and Figma integration help teams embed customer insights into design workflows and make faster decisions.

Blog

Why the smartest design teams are embedding user research

The fastest way to kill a good design idea is to wait too long...
Ranjitha Kumar shares how to use AI intentionally, avoid “AI fairy dust,” and balance automation with human insight in this Bloomberg interview.

Blog

Why “AI Fairy Dust” Isn’t a Strategy: Key Takeaways from Bloomberg Intelligence

In a recent Bloomberg Intelligence interview, UserTesting’s Chief Scientist, Ranjitha Kumar, shared a grounded...