Understand needs

Inflation and customer perception testing

Gain further insight into what customers are thinking, and expecting, during an uncertain market

What you'll learn

1. An understanding of how customers are changing their preferences, habits, and priorities in reaction to inflated market conditions

2. How customers respond to a change in pricing due to inflation

3. How to make confident decisions when repackaging a product or service by collecting customer feedback on the changes

4. How to boost customer loyalty by understanding how customers hope companies respond to inflation

Competitive analysis with UserTesting

To stay ahead of the pack, brands often analyze the competition’s strengths and weaknesses to devise winning strategies. This guidebook provides ideas for how UserTesting can help you better understand your competitive differentiators as well as identify areas of opportunity.

How to win over your customers through competitive analysis

Forrester: UserTesting delivers a 665% ROI over three years

A recent Total Economic Impact™ (TEI) Study, conducted by Forrester on behalf of UserTesting, illustrates how organizations using the UserTesting Human Insight Platform can realize $2.03M in value and 665% in ROI over a three-year period.

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