Launch and iterate quickly

Multichannel journey

Understand how customers engage with your brand or products across multiple touchpoints
Multichannel journey

With this template you can

1. Ensure your multichannel experiences are seamless—especially during a redesign

2. Master the delivery of a connected customer experience in an increasingly complex retail landscape

3. Understand and connect behaviors and motivations at every step of the customer journey

4. Understand consistencies, inconsistencies, and evaluate overall experience across channels

Competitive analysis with UserTesting

To stay ahead of the pack, brands often analyze the competition’s strengths and weaknesses to devise winning strategies. This guidebook provides ideas for how UserTesting can help you better understand your competitive differentiators as well as identify areas of opportunity.

How to win over your customers through competitive analysis

Forrester: UserTesting delivers a 665% ROI over three years

A recent Total Economic Impact™ (TEI) Study, conducted by Forrester on behalf of UserTesting, illustrates how organizations using the UserTesting Human Insight Platform can realize $2.03M in value and 665% in ROI over a three-year period.

Platform page B