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Webinars

Hear from top experts in the fields of conversion
optimization, UX research, design, product, and more.

New consumer insights amidst COVID-19

New consumer insights amidst COVID-19

MICHAEL MACE

In this webinar we’ll share key takeaways from research UserTesting has been conducting on the consumer impact of the current COVID-19 crisis, and how it’s changing customer behavior.

60 minutes
April 9, 2020
60 minutes
April 9, 2020
New consumer insights amidst COVID-19
The Espresso Series

The Espresso Webinar Series

HOSTED BY USERTESTING

From 9 April, UserTesting's EMEA team will be hosting live interviews, every week, with different CX leaders from some of the fastest growing and innovative European businesses.

30 minutes
April 9, 2020

The Espresso Webinar Series

HOSTED BY USERTESTING
30 minutes
April 9, 2020
The Espresso Series
The 2020 CX Industry Report

When business is human, insights drive innovation: The 2020 CX Industry Report Results

JANELLE ESTES AND MICHAEL MACE

Join UserTesting's Chief Insights Officer, Janelle Estes, and VP, Market Strategy, Michael Mace as they present findings from the 2020 CX Industry Survey. In its seventh annual CX Industry Survey, UserTesting asked over 7,600 professionals how their organizations are meeting the challenges and opportunities in today’s customer-centered industry.

60 minute
April 16, 2020
April 2020 Product Release Webinar

April 2020 Product Release Webinar

NATE WRIGHT AND BRIAN TRAN

In this webinar, you’ll get a full look at our latest human insight innovations, and learn how our exciting new features empower more teams to capture customer feedback more efficiently than ever.

60 minutes
April 22, 2020

April 2020 Product Release Webinar

NATE WRIGHT AND BRIAN TRAN
60 minutes
April 22, 2020
April 2020 Product Release Webinar
Stephen Fleming-Prot

CX Survival Guide for 2019

Stephen Fleming-Prot

In this Webinar, Stephen Fleming-Prot, Principal UX Researcher, provides techniques to guide you through the sometimes rough waters of customer experience research in 2019. With executives demanding that their teams connect with customers and build empathy for their users, this webinar gives you actionable tactics to help you expand your cross-functional teams’ methods and approaches for research.

60 mins
Jan. 23, 2019

CX Survival Guide for 2019

Stephen Fleming-Prot
60 mins
Jan. 23, 2019
Stephen Fleming-Prot
Michael Mace

A UserTesting Webinar Series: Marketing Edition

Michael Mace

How we leverage UserTesting. In this webinar, UserTesting VP of product marketing Michael Mace will share his personal experiences in pushing the UserTesting platform to the limit to validate marketing content, and get fast insights on customer attitudes in a wide variety of subjects.

43 mins
Dec. 12, 2018
Tanya Koshy

A UserTesting Webinar Series: Product Edition Part Two

Tanya Koshy

How we leverage UserTesting. In this webinar series, UserTesting’s VP, Product Management, Tanya Koshy, will share a few stories highlighting how the UserTesting platform has helped her team quickly validate product opportunities and ideas early in the development cycle.

40 mins
Dec. 05, 2018
From Zero to $100M: How We Leverage UserTesting to Build an Industry-Leading Product

A UserTesting Webinar Series: Product Edition Part One

Brian Tran

How we leverage UserTesting. In our first installment of the Product Edition Webinar, UserTesting’s Director of Product Brian Tran will share a few ways he leverages the UserTesting platform for product discovery and validation, to make decisions quickly and confidently.

40 mins
Nov. 28, 2018
Josh Kunz

A UserTesting Webinar Series: Research Edition

Josh Kunz

How we leverage UserTesting. In this webinar, UserTesting’s Product Insights Sr. UX Researcher Josh Kunz will share a few stories about how this team uses the UserTesting platform to scale research within the department and throughout the entire company.

40 mins
Nov. 14, 2018
Kim Adamski

A UserTesting Webinar Series: Design Edition

Kim Adamski

How we leverage UserTesting. In this webinar, UserTesting’s Product Design Manager Kim Adamski will share a few stories on how UserTesting has used Design Sprints to ship products, lessons learned, and how her team continues to refine their process.

40 mins
Nov. 08, 2018
Ann Morey

A simple method to make better CX decisions

Ann Morey

Join Ann Morey, a longtime researcher and expert user of the UserTesting platform to learn how to conduct mini behavioral interviews to ask all your nagging questions like, “Why do people start using our product?” or, “What do our competitors do for their customers?” and, “Is this problem we’re trying to solve really a pain point?”

60 mins
Oct. 17, 2018
Live Conversation: Connecting with customers in real time

Live Conversation: Connecting with customers in real time

Devin Harold and Nayaab Lokhandwala

Watch to learn how Live Conversation customers, Devin Harold from Verizon and Nayaab Lokhandwala from Alaska Airlines, have used human insight to build better products and improve user experiences.

60 mins
Oct. 03, 2018
60 mins
Oct. 03, 2018
Live Conversation: Connecting with customers in real time
Tiffany Zhong And Lija Hogan

What’s with Apple’s latest iPhone ads?

Tiffany Zhong and Lija Hogan

In this webinar, learn what’s with Apple’s latest iPhone ads. We have guest speaker and Gen Z expert, Tiffany Zhong, Founder and CEO of Zebra Intelligence along with our own Director of Strategic Research Services, Lija Hogan.

50 mins
Sept. 19, 2018

What’s with Apple’s latest iPhone ads?

Tiffany Zhong and Lija Hogan
50 mins
Sept. 19, 2018
Tiffany Zhong And Lija Hogan
Archie Miller And Chip Trout

Actionable Results from UX Research

Archie Miller and Chip Trout

In this webinar, Archie Miller, Discovery Coach and Chip Trout, Product Design Journey Lead at CarMax share their tips for coding notes and turning insights into opportunities, solutions, and experiments.

60 mins
Aug. 22, 2018

Actionable Results from UX Research

Archie Miller and Chip Trout
60 mins
Aug. 22, 2018
Archie Miller And Chip Trout