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Webinars

Hear from top experts in the fields of conversion
optimization, UX research, design, product, and more.

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LANDON BARNES AND ANTHONY ROGALSKI

In this webinar, the authors of UserTesting’s inaugural Empathy Experience Index (EXi) Report, Principal Solutions Consultant, Landon Barnes, and Senior Solutions Consultant, Anthony Rogalski, will outline best practices among the multichannel retail organizations they examined in the report, and why empathy is critical for building customer loyalty and strengthening the bottom line.

40 minutes
July 20, 2021
40 minutes
July 20, 2021
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MARK JOHNSON

Watch Mark Johnson, co-founder of strategic innovation consultancy Innosight, as he led a live, interactive HBR webinar and explored how organizations in any industry can build a repeatable business model.

60 minutes
July 15, 2021
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JASON STANLEY AND ELI SUZUKI-GILL

Join Jason Stanley, Head of Insights at Local Logic and one of UserTesting’s Solutions Consultants, Eli Suzuki-Gill, for an insightful one-on-one discussion covering key topics around incorporating customer feedback into your processes, whether it be discovery, design, product development, or go-to-market strategy.

45 minutes
July 8, 2021
45 minutes
July 8, 2021
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LIJA HOGAN

Researchers, designers, and marketers are always looking for ways to shave time spent testing whether you’re a seasoned pro or new to the field. While there’s a finite number of hours in the day, there’s an endless number of insights to uncover. Luckily, there are steps you can take to set up a test that helps save time later. Join Lija Hogan, Customer Experience Consultant, as she shares the tips and tricks she’s picked up over her career to conducting tests quicker and more efficiently.

40 minutes
June 9, 2021
40 minutes
June 9, 2021
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MAURA HOVEN

Does doubt ever creep into your design process? It’s totally normal to question what you’re doing and wonder if you’re still moving in the right direction. Even teams without research designers need help with designs. In this quick webinar, Maura Hoven, Sr. Design Manager at UserTesting, shares moments during her career when unexpected customer feedback blew her mind, provoking a 180° turn on a project.

20 minutes
June 1, 2021
Human Insight Trends
HOSTED BY USERTESTING

Apartment List's UX Research Manager, Daniel K., joins Customer Experience Consultant, Josh Kunz, to discuss this how to foster empathy both for users and internally at your company.

30 minutes
May 28, 2021
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JENNIFER DEROME

Join UserTesting Senior Content Strategist Jennifer DeRome, as she explores why it’s important to test your longer-form content and messaging with your target audience, looking beyond conversions and traditional metrics to gauge success, and will share real video examples of audiences giving feedback on content.

25 minutes
May 20, 2021
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Gympass

In part five, episode seven of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Bruna Alves Maia, Lead of Global UX Research at Gympass.

30 minutes
May 20, 2021
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Louis Granger

A successful landing in the crowded American market isn't a given, no matter how successful your brand may be in its current region. To guarantee the best chances of success and to minimise the risk, you need to start your research and preparation long before you begin your market entry. So, if your business is looking to break into the US market, what are the key insights you should be looking to gain to ensure your success? Join this live webinar to learn how.

30 minutes
May 18, 2021
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JANELLE ESTES AND LISA LLOYD

Curious about what to expect in a post-pandemic business world as a small business? Attend this informational webinar on Monday, May 17th at 12 PM PT hosted by UserTesting’s Chief Insights Officer, Janelle Estes, and Learning Consultant, Lisa Lloyd. They’ll discuss the evolving business landscape and what you can do to anticipate the needs of your customers to build a relationship that’s stronger than ever.

60 minutes
May 17, 2021