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Webinars

Hear from top experts in the fields of conversion
optimization, UX research, design, product, and more.

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MICHAEL MACE

In the latest COVID-19 tracking study, VP of Market Strategy, Michael Mace, discusses how US consumer behavior has changed, and what we might expect post-pandemic. Maintaining empathy with consumers is key—let it inform the experiences you create for customers who are navigating this newest version of normal.

60 minutes
May 13, 2021
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MINDFUL CHEF

In part five, episode six of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Kate Margolis, Senior Product Designer at Mindful Chef.

30 minutes
May 13, 2021
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ADWEEK

Join Michelle Huff, CMO of UserTesting, Shiv Singh, SVP & GM Brand Expedia at Expedia Group, Norman Guadagno CMO of Acoustic, and Katie Wagner, VP Employee Experience at Liquid Agency for a panel discussion around customer centricity and marketing.

55 minutes
May 13, 2021
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JAMES LANE, GREG THOMAS, JESSE NICHOLS AND AMANDA WOODS

UX designers aren’t meant to be experts at other people’s problems, but it’s their job to design solutions that address them. Learn how design practitioners from TaxSlayer and AAA have implemented designer-led customer feedback programs that have changed the way they deliver world-class design solutions.

40 minutes
May 12, 2021
JAMES LANE, GREG THOMAS, JESSE NICHOLS AND AMANDA WOODS
40 minutes
May 12, 2021
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PANDORA

In part five, episode five of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Richard Earley, Director of Digital Experience Design at Pandora.

30 minutes
May 6, 2021
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Homeday GmbH

In part five, episode four of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Marvin Hassan, Head of Design at Homeday GmbH.

30 minutes
April 29, 2021
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Ram Kishore and Lija Hogan

Join Ram Kishore, Head of PKI Research and Product Development at SixScape, Singapore, and UserTesting’s Customer Experience Consultant, Lija Hogan, as they share practical tips for pulling in customer feedback without delaying the product development process.

60 minutes
April 29, 2021
Ram Kishore and Lija Hogan
60 minutes
April 29, 2021
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LIJA HOGAN

Making authentic connections with your customers matters now more than ever as everyone continues to understand and adapt to the "new normal" together. Connecting business goals, customer insights, and outcomes ensure that your marketing team consistently makes the right decisions. And it all starts with a framework for using empathy. Hear from customer experience consultant Lija Hogan of UserTesting for a detailed look and why customer empathy is critical to your success.

35 minutes
April 28, 2021
35 minutes
April 28, 2021
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PABLO SANCHEZ AND JACKIE ANSELL

Watch this on-demand webinar with Pablo Sanchez, VP of Design, and Jackie Ansell, Product Designer at Total Brain as they discuss the importance of incorporating user feedback at every stage of the design and development process.

60 minutes
April 22, 2021
60 minutes
April 22, 2021
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Thomas Cook

In part five, episode three of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Jo Migom, Chief Digital and Marketing Officer at Thomas Cook.

30 minutes
April 22, 2021