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Webinars

Hear from top experts in the fields of conversion
optimization, UX research, design, product, and more.

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HELLOFRESH

In part three, episode two of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes James Villacci, Associate Director, UX Research at HelloFresh.

30 minutes
September 24, 2020
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COLIN MURPHY AND ROSA SMITH

In this webinar, Colin Murphy, Senior Product Manager, InVision, and Rosa Smith, Senior UX Researcher, UserTesting, will share expert insights for designing great experiences via remote research methodologies. Learn best practices for embedding customer feedback throughout key phases of the design process, and how to overcome distance to remain customer-centric.

60 minutes
September 23, 2020
60 minutes
September 23, 2020
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Human Insight Trends
HOSTED BY USERTESTING

Principal UX Researcher Lauren DeFife and Solutions Consultant Landon Barnes, MSMA discuss customer journey mapping best practices.

30 minutes
September 22, 2020
30 minutes
September 22, 2020
Human Insight Trends
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WHATSAPP

To kick-start part 3 of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Saswati Saha Mitra, Research Leader at WhatsApp.

30 minutes
September 17, 2020
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DENNIS HAHN AND MICHELLE HUFF

Join our guest speaker, Chief Strategy Officer at Liquid Agency, Dennis Hahn, and UserTesting’s CMO, Michelle Huff, for an informal, virtual sit down conversation to discuss marketing with empathy.

45 minutes
September 10, 2020
Human Insight Trends
HOSTED BY USERTESTING

The retail fast food landscape is changing. Join UX Researcher Karlyn Granger and Solutions Consultant Kandice Durden as they discuss how companies can adapt to shifting consumer needs and expectations.

30 minutes
September 4, 2020
30 minutes
September 4, 2020
Human Insight Trends
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BRENDAN WITCHER AND JANELLE ESTES

In this webinar, guest speaker and Forrester VP/Principal Analyst, Brendan Witcher, will explore what really drives consumers to remain loyal to a retailer, how companies often succeed or fail due to steps they take in moving from multichannel to omnichannel, and why the prerequisite for surviving 2020 and beyond is to become a data-led, customer-obsessed organization that can effectively deliver relevancy and value for today’s digitally-savvy consumers.

60 minutes
September 3, 2020
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LOUIS GRANGER AND AMY KELLY

In today’s competitive landscape, it is the businesses that are providing exceptional customer experiences that are winning customers hearts and money. Register for this webinar to find out why ‘customer empathy’ is the key driver in delivering those next-level experiences.

30 minutes
August 25, 2020
LOUIS GRANGER AND AMY KELLY
30 minutes
August 25, 2020
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Human Insight Trends
HOSTED BY USERTESTING

Join Stephen Fleming-Prot and Maureen Ybarra for tips on building a user research education program.

30 minutes
August 20, 2020
30 minutes
August 20, 2020
Human Insight Trends
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JANELLE ESTES AND ROSA SMITH

In this webinar, Janelle Estes, UserTesting's Chief Insights Officer, and Rosa Smith, Senior UX Research will explain the findings from the Streaming Media CX Index Report. You'll learn how seven top on-demand streaming services: Netflix, Hulu, Disney+, Apple TV+, Amazon Prime, HBO Now, and HBO Max, create binge-worthy streaming media experiences with three key strategies.

40 minutes
August 13, 2020
JANELLE ESTES AND ROSA SMITH
40 minutes
August 13, 2020
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