UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Holiday travel: discover what's motivating travelers—despite the pandemic

Welcome to UserTesting HITs, an ongoing series that shares human insight trends (HITs) uncovered...

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20 tools every user experience pro should know about

It's no surprise that many of you really dug our last list of essential...

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The Human Empathy Project: amplifying the voices of everyday Americans

In the United States where headlines dominate the media, it makes you wonder if...

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How parents are planning for a pandemic Halloween

Welcome to UserTesting HITs, an ongoing series that shares human insight trends (HITs) uncovered...

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Bridging quantitative and qualitative insights with Interactive Path Flows

Since its founding in 2007, UserTesting has established itself as the market leader in...

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Scale customer insight with Quick Answer builder and template access control

Customer insights are critical to making better business decisions that put the needs and...

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9 behavioral psychology books for persuasive UX design

What does behavioral psychology have to do with UX design? Well, if you want...

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The UserTesting Participant Network: what it is and its latest UI improvements

Today, the customer experience is all about smarter, better, faster. And good business is...

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UserTasting: a company cookbook that fights to end world hunger

When people think of food, they often associate it with fond memories and traditions...