UserTesting Blog

Featured articles

  • Two women in an office reviewing a document

    Blog

    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
  • Blog

    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

Conversion-Rates-Retail-Consumer-Blog-Hero-Image-250702

Blog

5 shopper behaviors your funnel isn’t built for (yet)

Modern consumers don’t follow predictable, linear paths. They jump between devices, pause mid-purchase, and...
two-asian-ui-ux-designers-are-working-on-a-new-app

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The most dangerous AI feature is the one you launched blind

The AI customer journey is here to stay, becoming a key element of the...
business-man-gathering-finance-data-to-make-profit

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Pre-launch vs A/B testing: why waiting wastes time

What if your team could identify and dismantle the unseen barriers to audience engagement...

Blog

Stop wasting ad spend: how to catch underperforming creative before it’s live

Creative remains king. Among the many variables that make up a successful advertising campaign—including...
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Blog

Performance metrics don’t tell the whole story—but your audience can

Performance metrics have always been revered as the North Star of a campaign’s effectiveness...
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Blog

How AI user research fuels purpose-built products

According to a recent UserTesting study , more than 75% of AI chatbot users...
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4 questions to ask when your drop-off rates get worrying

So, you’ve done the A/B testing. You’ve adjusted button colors, tweaked page layouts, and...
product-velocity-businessman-explaining-business-strategy

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4 myths about product velocity that are costing you time and money

In product development, speed is king—until it isn’t. Everyone wants to build faster. But...
user-centered-design-team-collaboration-during-a-brainstorming-session

Blog

Why human-centered design is your core product strategy

Design is no longer just about aesthetics, it’s a strategic differentiator. User experience (UX)...