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How video evokes empathy: insights from a former design lead at Hulu

When John S. Couch started at Hulu as Vice President of UX and Design...

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Accelerating edtech: supporting learners in a remote world

Edtech is booming by all accounts, whether it's measured by the more than $10...
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Why OTT platform testing matters and how you can do it

People love content. Especially video content. From sports to news, original series to animated...

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8 questions answered about the revamped UserTesting University

It’s abundantly clear that customer experience is the new, defining metric for businesses that...

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How to enhance A/B test results with qualitative data

Some of the most successful companies in the world embrace an experimentation culture—where new...

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Top website wireframe tools and how to test your designs

A website wireframe is the primitive skeleton of your website. It’s not necessarily glamorous...

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How to use social media psychology in UX

Social media is a powerful medium for sharing information, connecting with people, and advertising...

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What is mobile testing?

It may not come as a surprise, but according to a recent report, nearly...
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UserTesting ups the ante for voter participation company-wide

To say that UserTesting cares about its community—and the world at large—would be an...