Financial services

TaxSlayer + UserTesting

Watch how testing with customers helps TaxSlayer improve its software quickly.

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  • 79%
    Reduction in customer time spent during tax preparation
  • Tax preparers have greater customer satisfaction
  • 7%
    Year over year decrease in time on page
Thanks to UserTesting, our users are now able to find their tax forms more quickly and efficiently.
Jesse Nichols, UX Designer
Jesse Nichols UX Designer, Jesse Nichols
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