Travel & hospitality

Expedia Group + UserTesting

See how Expedia Group saves over seven figures a year with fast customer feedback

Remote video URL
  • 350+
    Live Conversation interviews with UserTesting
  • Exceeded annual cost savings target for customer research
  • 960
    Number of employee days saved per year vs. in-lab testing
UserTesting gives us the fastest insights to fix problems and design experiences that make our customers happy to keep coming back.
Tammy Snow Head of User Research, Expedia Group
Tammy Snow Head of User Research, Expedia Group
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  • Teaser Images for Customer Stories. These teaser images are used for the Customer Story cards on the Customer Stories Listing page.
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