Great customer experience starts with human insight

See, hear and talk to your customers as they engage with your products, apps and messaging. Make better decisions. Build more customer-centric experiences.

How it works

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    1. Target

    Target your audience on UserTesting’s diverse panel or connect with your own audience. Get feedback within hours.

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    2. Engage

    Get self-guided videos of your customers interacting with your prototype, website, or app—or conduct live interviews.

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    3. Discover

    Browse transcripts, tag themes and review metrics to uncover insights about almost any experience.

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    4. Share

    Build a shared understanding of your customers. Create highlight reels and share in your favorite collaboration tools.

Are your experiences customer-centric?

Empathy gap illustration

The UserTesting Human Insight Platform helps you close the empathy gap

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    Fastest way to get quality human insight

    Get rapid feedback with access to the largest and most diverse first-party panel. 80% of your videos will be completed in less than 2 hours.

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    Empower all teams to empathize with the customer

    Scale research across your organization with the most powerful and easiest to use platform on the market.

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    Trusted by the world’s top brands for 10+ years

    Partner with the solution that has delivered human insights to 35,000+ companies to date.