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Learn how Learn how Learn how Empathy is a key driver for growth and innovation   Learn how    Empathy is a key driver for growth and innovation Learn how Learn how Learn how

Real-time feedback.
From real customers.
Wherever you work.

So you can create experiences that get real results.

Real-time feedback. From real customers. Wherever you work.

How it works

Ask any question
Ask any question

Create a test plan to ask any question: Explore, Validate, Compare, Preferences

Target anyone
Target anyone

Target the UserTesting network of test participants or connect with your own audiences

Engage & empathize
Engage & empathize

Engage with your audience through self-guided video recordings or live conversations

Discover & analyze
Discover & analyze

Get to insights more quickly with transcripts, metrics, and analysis

Share insights
Share insights

Create highlight reels, download, export or share in your favorite tools like Slack and Trello

75% of companies think they’re customer-centric, yet only
30% of their customers agree.
Are your experiences customer-centric?


The UserTesting Human Insight Platform
helps you close the empathy gap

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One of the fastest ways to get
quality human insight

Get rapid feedback with access to one of the largest and most diverse first-party panel. 80% of tests completed within a few hours.

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Empower all teams to
empathize with the customer

Scale research across your organization with the most powerful and easiest to use platform on the market.

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Trusted by the world’s top
brands for 10+ years

Partner with the solution that’s delivering human insights to thousands of the world’s most customer-centric brands.

Scale across all teams
Scale across all teams