Real-time feedback.
From real customers.
Wherever you work.
So you can create experiences that get real results.

How it works See, hear, and talk to your customers, remotely, as they engage with
your products, apps, and messaging.
Target your audience on the diverse UserTesting Panel or connect with your own users. Get feedback within hours.
Get self-guided videos of your customers using your prototype, website and app or conduct live interviews.
Browse transcripts, tag themes & review metrics to uncover insights about almost any experience.
Build a shared understanding of your customers. Create highlight reels & share in favorite collaboration tools.
75% of companies think they’re customer-centric, yet only
30% of their customers agree.
Are your experiences customer-centric?
The UserTesting Human Insight Platform
helps you close the empathy gap
human insight
Get rapid feedback with access to the largest and most diverse first-party panel. 80% of your videos will be completed in less than 2 hours.
empathize with the customer
Scale research across your organization with the most powerful and easiest to use platform on the market.
brands for 10+ years
Partner with the solution that has delivered human insights to 35,000+ companies to date.

more loyal customers, and better business results.