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Learn how Learn how Learn how Empathy is a key driver for growth and innovation   Learn how    Empathy is a key driver for growth and innovation Learn how Learn how Learn how

Real-time feedback.
From real customers.
Wherever you work.

So you can create experiences that get real results.

Real-time feedback. From real customers. Wherever you work.

How it works

Ask any question
1
Ask any question

Create a test plan to ask any question: Explore, Validate, Compare, Preferences

Target anyone
2
Target anyone

Target the UserTesting network of test participants or connect with your own audiences

Engage & empathize
3
Engage & empathize

Engage with your audience through self-guided video recordings or live conversations

Discover & analyze
4
Discover & analyze

Get to insights more quickly with transcripts, metrics, and analysis

Share insights
5
Share insights

Create highlight reels, download, export or share in your favorite tools like Slack and Trello

75% of companies think they’re customer-centric, yet only
30% of their customers agree.
Are your experiences customer-centric?

empathy-gap

The UserTesting Human Insight Platform
helps you close the empathy gap

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One of the fastest ways to get
quality human insight

Get rapid feedback with access to one of the largest and most diverse first-party panel. 80% of tests completed within a few hours.

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Empower all teams to
empathize with the customer

Scale research across your organization with the most powerful and easiest to use platform on the market.

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Trusted by the world’s top
brands for 10+ years

Partner with the solution that’s delivering human insights to thousands of the world’s most customer-centric brands.

Scale across all teams
Scale across all teams