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Real-time feedback.
From real customers.
Wherever you work.

So you can create experiences that get real results.

Real-time feedback. From real customers. Wherever you work.

How it works See, hear, and talk to your customers, remotely, as they engage with
your products, apps, and messaging.

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1. Target

Target your audience on the diverse UserTesting Panel or connect with your own users. Get feedback within hours.

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2. Engage

Get self-guided videos of your customers using your prototype, website and app or conduct live interviews.

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3. Discover

Browse transcripts, tag themes & review metrics to uncover insights about almost any experience.

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4. Share

Build a shared understanding of your customers. Create highlight reels & share in favorite collaboration tools.

75% of companies think they’re customer-centric, yet only
30% of their customers agree
Are your experiences customer-centric?

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The UserTesting Human Insight Platform
helps you close the empathy gap

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Fastest way to get quality
human insight

Get rapid feedback with access to the largest and most diverse first-party panel. 80% of your videos will be completed in less than 2 hours.

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Empower all teams to
empathize with the customer

Scale research across your organization with the most powerful and easiest to use platform on the market.

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Trusted by the world’s top
brands for 10+ years

Partner with the solution that has delivered human insights to 35,000+ companies to date.

Scale across all teams
Scale across all teams
The importance of customer experience
Learn more about how improving the customer experience translates into happier,
more loyal customers, and better business results.