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Real-time feedback.
From real customers.
Wherever you work.

So you can create experiences that get real results.

Real-time feedback. From real customers. Wherever you work.

How it works See, hear, and talk to your customers, remotely, as they engage with
your products, apps, and messaging.

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1. Target

Target your audience on the diverse UserTesting Panel or connect with your own users. Get feedback within hours.

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2. Engage

Get self-guided videos of your customers using your prototype, website and app or conduct live interviews.

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3. Discover

Browse transcripts, tag themes & review metrics to uncover insights about almost any experience.

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4. Share

Build a shared understanding of your customers. Create highlight reels & share in favorite collaboration tools.

75% of companies think they’re customer-centric, yet only
30% of their customers agree.
Are your experiences customer-centric?

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The UserTesting Human Insight Platform
helps you close the empathy gap

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Fastest way to get quality
human insight

Get rapid feedback with access to the largest and most diverse first-party panel. 80% of your videos will be completed in less than 2 hours.

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Empower all teams to
empathize with the customer

Scale research across your organization with the most powerful and easiest to use platform on the market.

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Trusted by the world’s top
brands for 10+ years

Partner with the solution that has delivered human insights to 35,000+ companies to date.

Scale across all teams
Scale across all teams