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Human Insight Platform
Scale human insights across all your teams

Insight Core
Get feedback on any experience with custom test creation

Product Insight
Get quick answers to critical product development questions

MARKETING INSIGHT
Get fast feedback on marketing campaigns, messages, and creatives
- Platform capabilities
- Target your audience
  Connect with your exact customers
- Engage and empathize
  See, hear, and talk to your customers
- Discover insights
  Uncover insights about any experience
- Share learnings
  Share key insights across your organization
- View all platform capabilities
Solutions
- Roles:
- Product
- Design and UX
- Marketing
- Executives
- OTHER CAPABILITIES:
- Template Gallery
- Integrations and Plugins
- Mobile testing
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Resources
2021 CX Industry Report
Discover how teams evolved as CX reached a tipping point amidst a historic and challenging year.
Get Paid to Test

What industry experts and the press are
saying about UserTesting

NEWS PRESS AWARDS

HOW SKYSCANNER TACKLED TRAVEL UNCERTAINTY THROUGH USER RESEARCH

May 2021

Une plateforme pour découvrir les réelles pensées de vos clients

May 2021

When to incorporate design thinking in scrum

May 2021

3 Core Practices of Emotionally Intelligent CX Teams

April 2021

Enduring customer affection for Thomas Cook drove us on, says OTA’s digital chief

April 2021

Getting the Most From Your Customer Journey Maps

April 2021

5 reasons I’m hopeful about diversity, equity, and inclusion in corporate America

April 2021

UserTesting innovations improve speed and quality of insights

April 2021

Why empathy is as crucial to business as people - Andy MacMillan

April 2021

Three Ways Human Insights Can Help Businesses Enter the US Market

April 2021

Moving Digital Transformation Efforts Forward, With an Eye to CX

April 2021

UserTesting Launches New Application Process for Its Charitable Giving Program Grant

March 2021

Why Customer Empathy Is No Longer Optional

March 2021

Tackling Post-Pandemic CX Challenges with a Focus on Empathy

March 2021

Digital CX: COVID crisis highlights need for greater empathy and personalization

March 2021

One year of lockdown: India is not ready to go back to office; the future of work is hybrid

March 2021

Press Releases

USERTESTING PRODUCT INNOVATIONS IMPROVE THE SPEED AND QUALITY OF INSIGHTS, EMPOWERING ALL TEAMS TO MAKE DECISIONS WITH CONFIDENCE

Latest feature release includes Template Gallery, Tree Testing, integration with Qualtrics’ experience management technology, Smart Tags and more

April 14, 2021

USERTESTING NAMES JON PEXTON CHIEF FINANCIAL OFFICER

UserTesting continues to strengthen its leadership team and starts the year with impressive global growth

April 12, 2021

USERTESTING ANNOUNCES ITS INAUGURAL CX WATCHLIST

Recognizes the top 100 rising stars across experience-focused professionals

April 12, 2021

USERTESTING LAUNCHES NEW APPLICATION PROCESS FOR ITS CHARITABLE GIVING PROGRAM GRANT

UserTesting’s social impact program recognizes organizations working to create positive change within their communities

March 31, 2021

USERTESTING’S EIGHTH ANNUAL CX SURVEY REVEALS THAT CUSTOMER EMPATHY IS NO LONGER OPTIONAL

Survey shows that 45% of organizations increased their investment in customer feedback and research as a result of the pandemic

March 24, 2021

USERTESTING ELEVATES ITS CUSTOMER EDUCATION EXPERIENCE WITH AN INTEGRATED UNIVERSITY LEARNING ENVIRONMENT

Rolls out expanded course curriculum with on-demand, live, and self-paced training options to help customers grow their skills with human insight

March 10, 2021

Awards

2021

TrustRadius Top Rated - Usability Testing and Customer Experience Management

G2 Top 100 Software Sellers

G2 Top 50 Products for Customer Service

Fortune Best Workplaces in the Bay Area

Built In San Francisco Best Places to Work

Built In San Francisco Companies with the Best Benefits

TrustRadius Best Customer Support

2020

Tech Cares TrustRadius

Proddys Best Usability Testing Winner

Fortune 100 Best Companies to work for 2020

Inc. Best Places to Work

San Francisco Business Times Best Place to Work

Stevie Awards

Transatlantic Growth Awards

2020 America's Fastest Growing Companies

FT The Americas’ Fastest Growing Companies

Crozdesk Trusted Vendor

2019

Fortune The 70 Best Companies to Work For in the Bay Area

Inc Magazine's Best Workplaces

Inc. 5000

Atlanta Journal Constitution Top Workplaces

Bay Area News Group Top Workplaces

Stevie Award

Products that Count

100 Fastest Growing Companies 2019 Award

San Francisco Business Times Fast 100

TalentDesk Best Companies To Work For

2018

Deloitte Technology Fast 500

San Francisco Business Times Best Place to Work

2016

Silicon Valley Business Journal 100 Fastest Growing Private Companies

What industry experts and the press are saying about UserTesting

HOW SKYSCANNER TACKLED TRAVEL UNCERTAINTY THROUGH USER RESEARCH

Une plateforme pour découvrir les réelles pensées de vos clients

When to incorporate design thinking in scrum

3 Core Practices of Emotionally Intelligent CX Teams

Enduring customer affection for Thomas Cook drove us on, says OTA’s digital chief

Getting the Most From Your Customer Journey Maps

5 reasons I’m hopeful about diversity, equity, and inclusion in corporate America

UserTesting innovations improve speed and quality of insights

Why empathy is as crucial to business as people - Andy MacMillan

Three Ways Human Insights Can Help Businesses Enter the US Market

Moving Digital Transformation Efforts Forward, With an Eye to CX

UserTesting Launches New Application Process for Its Charitable Giving Program Grant

Why Customer Empathy Is No Longer Optional

Tackling Post-Pandemic CX Challenges with a Focus on Empathy

Digital CX: COVID crisis highlights need for greater empathy and personalization

One year of lockdown: India is not ready to go back to office; the future of work is hybrid

USERTESTING PRODUCT INNOVATIONS IMPROVE THE SPEED AND QUALITY OF INSIGHTS, EMPOWERING ALL TEAMS TO MAKE DECISIONS WITH CONFIDENCE

USERTESTING NAMES JON PEXTON CHIEF FINANCIAL OFFICER

USERTESTING ANNOUNCES ITS INAUGURAL CX WATCHLIST

USERTESTING LAUNCHES NEW APPLICATION PROCESS FOR ITS CHARITABLE GIVING PROGRAM GRANT

USERTESTING’S EIGHTH ANNUAL CX SURVEY REVEALS THAT CUSTOMER EMPATHY IS NO LONGER OPTIONAL

USERTESTING ELEVATES ITS CUSTOMER EDUCATION EXPERIENCE WITH AN INTEGRATED UNIVERSITY LEARNING ENVIRONMENT

2021

2020

2019

2018

2016

What industry experts and the press are
saying about UserTesting