What industry experts and the press are saying about UserTesting

Press Releases

• UserTesting Appoints Dave Ginsburg to Chief Customer Officer

  Industry leading Customer Satisfaction (CSAT) scores and new customer service offerings in the face of massive company growth demonstrates Ginsburg’s all-star leadership

  January 29, 2019

• UserTesting Acquires Market Research Company UserMuse

  UserTesting now provides the world’s largest selection of panel demographics and access to custom audiences for B2C and B2B companies

  January 24, 2019

• Healthcare Chatbot Apps are on the Rise but the Overall Customer Experience (CX) Falls Short According to a UserTesting Report

  Healthcare chatbot apps represent potentially billions in savings for healthcare providers but trust and usability remain a factor

  January 16, 2019

• UserTesting Appoints Janelle Estes to Chief Insights Officer; Doubles Down on the Future of Human Insight to Improve Customer Outcomes

  Predicts Three Trends that will Influence Customer Experience Effectiveness in 2019

  December 18, 2018

• UserTesting OneWorld Program Continues to Support Nonprofit and Charitable Organizations With a Focus on Humanitarian and Inequality Related Causes for 2019

  Organizations stewarding positive change leverage UserTesting to create more impactful, online experiences that drive new member registrations and donations for worthy causes

  December 10, 2018

• UserTesting Helps to Scale Customer Research as Human-Centric Decisions Continue to Drive the Experience Economy

  Latest Product Features Empower More Teams and Divisions to Embrace the Power of Human Insights for Deeper Customer Empathy and Continuous Customer Learning

  November 29, 2018