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Photo of 7 professional colleagues seated around a circular coffee table looking at marketing campaign

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How to test your marketing campaign concepts

A campaign might look great on paper, but how will real customers react? Marketers...

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3 keys to using human insights in marketing campaigns

Today’s marketers strive to be bold, authentic, emotional, and relevant to their customers. To...
From friction to conversion: optimizing digital bank account opening with customer insights

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Banks are losing customers at this critical step—here’s how to stop it

Opening a bank account should be simple. Yet, many customers abandon the process due...
Photo of 3 people reviewing a marketing plan at a conference table

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How to drive more effective marketing with fast human insight

Most marketing deliverables are sent “in the blind” without any testing to verify that...

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Does it resonate? How marketers can test experiences

The speed of marketing in the digital age is a double-edged sword. We create...
Group of individuals surrounding a business plan in an office

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Crafting a winning design proposal: strategic insights for senior leaders

A design proposal is more than just a document; it’s a strategic blueprint that...
Photo of four business professionals meeting at a conference table

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Design for emotion, not usability: how generative AI changes the rules of successful software

Most product teams are under intense pressure to deliver AI-enhanced products and features, seize...
Photo of an executive presenting to a team of product managers

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How to incorporate customer experience feedback into the product development process

A great product isn’t built in isolation—it’s shaped by the people who use it...
Group of young individuals sitting at a boardroom table watching a speaker present

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How to turn qualitative feedback into data-driven insights

The most effective business decisions are driven by robust data, but quantitative data alone...