Blog
The rise of the Experience Economy: the 2019 CX Industry Report
The lines between the products and services people interact with—whether just a few times...
Blog
The psychology of UX: key tips from an expert panel
Our Director of Research, Marieke McCloskey, recently took part in a panel hosted at...
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6 product management terms product teams want you to know
No matter your role, if you’re focused on creating great customer experiences, chances are...
Blog
How to teach kids about UX design
By Becca Kennedy, Human Factors Psychologist A user experience (UX) career is often full...
Blog
UserTesting success story: how CaringBridge increased app engagement by 25%
UserTesting recently awarded CaringBridge, a personal health journal site and app to help connect...
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The 8 best UX podcasts to keep you on top of your game
As companies begin to scale their customer research efforts across their organizations, more teams...
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Customer empathy—it's just like riding a bike
Anyone who’s ever learned to ride a bike can likely recall their maiden voyage...
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Essential TED Talks for UX design
Every year some of the world’s greatest minds gather at the TED Conference to...
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How to streamline your customer interviews with note taking and automated reporting
Interviews are a great way to get in-depth insight and promote empathy with customers...
