Plans
UserTesting Human Insight Platform
With UserTesting’s flexible pricing model, you can scale your plan to meet your team’s unique needs
Remote video URL
Essentials
Everything needed to get started collecting customer feedback
- Test builder and template gallery
- Unmoderated tests, including surveys, interaction tests, and think-out-loud
- Standard demographic filters and screener questions
- Dashboard and metrics
- Transcripts
- Integrations with Slack, Teams, Jira, Figma, Miro
POPULAR
Advanced
Advanced capabilities for teams building human insight into more decisions
- Test plan and audience management
- Live Conversation
- Advanced demographic filters and screener questions
- Interactive path flows and click maps
- Sentiment analysis
- Unlimited workspaces
Ultimate
The most comprehensive targeting, analysis, and security capabilities for enterprises
- Card sorting and tree testing
- Onboard and manage custom audiences
- Secure prototype testing
- Smart tags
- Approval flow
- AI-powered analysis and insights
- Insights Hub
Essentials | Advanced | Ultimate | |
|---|---|---|---|
| Test builder and template gallery | |||
| Demographic filters and screener questions | |||
| Dashboard and metrics | |||
| Transcripts | |||
| Integrations with Slack, Jira, and Trello | |||
| Test plan and audience management | not included | ||
| Unmoderated tests | |||
| Survey | |||
| Interaction tests | |||
| Think-out-loud | |||
| Live Conversation | not included | ||
| Interactive path flows and click maps | not included | ||
| Sentiment analysis | not included | ||
| Unlimited workspaces | not included | ||
| Insights Hub | not included | add-on | |
| Card sorting and tree testing | not included | not included | |
| Onboard and manage custom audiences | not included | not included | |
| Secure prototype testing | not included | not included | |
| Smart tags | not included | not included | |
| Approval flow | not included | not included | |
| AI-powered analysis and insights | not included | not included |
Frequently asked questions
UserTesting enables organizations to understand what it’s like to be their customer with a video-first experience testing platform and access to a global opt-in network of test participants. Through UserTesting’s Human Insight Platform, anyone in an organization can quickly get a vivid, first-person understanding of any experience and build greater customer empathy.
Unlock your customer insight ROI
Discover the hidden ROI of your customers' insights. Book a meeting with our Sales team today to learn more.
