What do you like best about the product?

Usertesting allocates feedback tests to its testers according to their area of expertise and working domain. Both developers and contributors get mutually benefitted (developers get honest reviews from people who actually use the products or who are prospective consumers, while testers get paid well for their time and quality of review). I have been a contributor on usertesting platform for over an year and it has been a great experience the way along.

What do you dislike about the product?

The only thing I dislike or like being improved on the platform is quicker back-end team's support while tests are running. Right now, all a contributor can do is report any trouble and then wait for support to get back in a day or two. This comes at the cost of letting go of a test in the middle.

Recommendations to others considering the product:

I recommend entirely usertesting to people who want to make better use of their free time to make some quick money and also to developers who want their prototypes to be genuinely reviewed and feedbacked.

What problems is the product solving and how is that benefiting you?

Usertesting helps me utilize my free time in something constructive while making some quick bucks. It feels good to contribute for the betterment of a product or service which I might actually use.

What do you like best about the product?

UserTesting not only provides you with the tools to perform your user research and usability testing, but they educate you on best practices and how to use minute but powerful features within the platform.

What do you dislike about the product?

I have some navigation issues when using UserTesting University. After finishing a course within a list, I'm not taken back to the list I was on and have to navigate back to the list I was on before starting the next course.

What problems is the product solving and how is that benefiting you?

I've been out of practice with user research and while we're in the middle of our design cycle, it will be a valuable asset in determining where our baseline solutions sit. This will drive the direction for all future solutions and enhancements.

What do you like best about the product?

The way you can do clips, make comments, share them, download them and send them off.

What do you dislike about the product?

I think the filtering options of the interview candidates shouldn't be limited to demographics. How interested they are in that industry should also be a topic of discussion.

What problems is the product solving and how is that benefiting you?

We couldn't find appropriate candidates for user interviews, UserTesting has made this entirely possible.

What do you like best about the product?

Best insights platform out there, very diverse and high-quality panel

What do you dislike about the product?

The user interface should be more intuitive

What problems is the product solving and how is that benefiting you?

UserTesting provides a wealth of insights about our clients and products. We were able to improve several services based on insights from UserTesting significantly

What do you like best about the product?

Once you launch your test, you get feedback in less than an hour (my target is not too narrow which also helps)

What do you dislike about the product?

If I am watching a video and x out, when I go back to login to the platform to perform another task, it takes me back to the video and won't let me go to my dashboard

Recommendations to others considering the product:

I would evaluate other platforms before deciding, UserTesting works for our company compared to others we have used.

What problems is the product solving and how is that benefiting you?

We test new features on prototypes and get feedback before we fully create the new feature. BENEFIT: Create meaningful features that users like.

What do you like best about the product?

We've been using it for UX tests for a while & recently upgraded to use moderated interviews too

What do you dislike about the product?

The observation feature seems to not work well, connection keeps breaking. that's why we use the zoom link for both researcher & observer

What problems is the product solving and how is that benefiting you?

Easy way to talk to users & run ux tests

What do you like best about the product?

I like the fact that it transcribes video, and then you can tag up the comments

What do you dislike about the product?

You can't upload your own recorded videos

What problems is the product solving and how is that benefiting you?

Benefits of distilling and synthesizing all my findings from long 1hr interviews

What do you like best about the product?

Ease of use and tools and support available to making it super simple and easy

What do you dislike about the product?

Not much for now. The pricing structure is a little high but well worth the value if your company can afford it

What problems is the product solving and how is that benefiting you?

We need to get closer to our users and the process of organising and managing this is a pain without usertesting