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Webinars

Hear from top experts in the fields of conversion
optimization, UX research, design, product, and more.

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JANELLE ESTES AND LISA LLOYD

Curious about what to expect in a post-pandemic business world as a small business? Attend this informational webinar on Monday, May 17th at 12 PM PT hosted by UserTesting’s Chief Insights Officer, Janelle Estes, and Learning Consultant, Lisa Lloyd. They’ll discuss the evolving business landscape and what you can do to anticipate the needs of your customers to build a relationship that’s stronger than ever.

60 minutes
May 17, 2021
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Louis Granger

A successful landing in the crowded American market isn't a given, no matter how successful your brand may be in its current region. To guarantee the best chances of success and to minimise the risk, you need to start your research and preparation long before you begin your market entry. So, if your business is looking to break into the US market, what are the key insights you should be looking to gain to ensure your success? Join this live webinar to learn how.

30 minutes
May 18, 2021
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HOSTED BY USERTESTING

Join us for Part 5, where every Thursday morning we’re meeting more CX leaders, from a variety of industries, that are paving the way for next-level customer experience and driving a culture of empathy across their organisations. You will hear the latest and greatest tips for success to implement into your role and organisations.

30 minutes
May 20, 2021
30 minutes
May 20, 2021
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JENNIFER DEROME

Join UserTesting Senior Content Strategist Jennifer DeRome, as she explores why it’s important to test your longer-form content and messaging with your target audience, looking beyond conversions and traditional metrics to gauge success, and will share real video examples of audiences giving feedback on content.

30 minutes
May 20, 2021
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MAURA HOVEN

Does doubt ever creep into your design process? It’s totally normal to question what you’re doing and wonder if you’re still moving in the right direction. Even teams without research designers need help with designs. In this quick webinar, Maura Hoven, Sr. Design Manager at UserTesting, shares moments during her career when unexpected customer feedback blew her mind, provoking a 180° turn on a project.

20 minutes
June 1, 2021
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MICHAEL MACE

In the latest COVID-19 tracking study, VP of Market Strategy, Michael Mace, discusses how US consumer behavior has changed, and what we might expect post-pandemic. Maintaining empathy with consumers is key—let it inform the experiences you create for customers who are navigating this newest version of normal.

60 minutes
May 13, 2021
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MINDFUL CHEF

In part five, episode six of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Kate Margolis, Senior Product Designer at Mindful Chef.

30 minutes
May 13, 2021
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JAMES LANE, GREG THOMAS, JESSE NICHOLS AND AMANDA WOODS

UX designers aren’t meant to be experts at other people’s problems, but it’s their job to design solutions that address them. Learn how design practitioners from TaxSlayer and AAA have implemented designer-led customer feedback programs that have changed the way they deliver world-class design solutions.

40 minutes
May 12, 2021
JAMES LANE, GREG THOMAS, JESSE NICHOLS AND AMANDA WOODS
40 minutes
May 12, 2021
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PANDORA

In part five, episode five of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Richard Earley, Director of Digital Experience Design at Pandora.

30 minutes
May 6, 2021
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Homeday GmbH

In part five, episode four of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Marvin Hassan, Head of Design at Homeday GmbH.

30 minutes
April 29, 2021
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Ram Kishore and Lija Hogan

Join Ram Kishore, Head of PKI Research and Product Development at SixScape, Singapore, and UserTesting’s Customer Experience Consultant, Lija Hogan, as they share practical tips for pulling in customer feedback without delaying the product development process.

60 minutes
April 29, 2021
Ram Kishore and Lija Hogan
60 minutes
April 29, 2021
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LIJA HOGAN

Making authentic connections with your customers matters now more than ever as everyone continues to understand and adapt to the "new normal" together. Connecting business goals, customer insights, and outcomes ensure that your marketing team consistently makes the right decisions. And it all starts with a framework for using empathy. Hear from customer experience consultant Lija Hogan of UserTesting for a detailed look and why customer empathy is critical to your success.

35 minutes
April 28, 2021
35 minutes
April 28, 2021
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PABLO SANCHEZ AND JACKIE ANSELL

Watch this on-demand webinar with Pablo Sanchez, VP of Design, and Jackie Ansell, Product Designer at Total Brain as they discuss the importance of incorporating user feedback at every stage of the design and development process.

60 minutes
April 22, 2021
60 minutes
April 22, 2021
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Thomas Cook

In part five, episode three of the Espresso Webinar Series, our Director of EMEA Marketing, Amy Kelly, welcomes Jo Migom, Chief Digital and Marketing Officer at Thomas Cook.

30 minutes
April 22, 2021
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SEAN MCKAY AND TOM VALENTIN

In this interactive webinar you’ll get a full look at our latest features and innovations that improve the speed and quality of insights to empower everyone to make decisions with confidence.

35 minutes
April 21, 2021
SEAN MCKAY AND TOM VALENTIN
35 minutes
April 21, 2021
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