Skip to main content
Close PromoBar
Access now Access now Access now 2021 CX Industry Report | Customer empathy: it's no longer optional   Access now    2021 CX Industry Report | Customer empathy: it's no longer optional Access now Access now Access now

Webinars

Hear from top experts in the fields of conversion
optimization, UX research, design, product, and more.

REGISTER NOW
CAMERON MADDUX AND ANTHONY ROGALSKI

In this webinar, Anthony Rogalski, UserTesting’s Senior Solutions Consultant is joined by Cameron Maddux, Senior User Researcher at Scribd, to discuss the value user research brings to the table and how to go about building a UX program from scratch in a fast-growth organization.

45 minutes
April 14, 2021
CAMERON MADDUX AND ANTHONY ROGALSKI
45 minutes
April 14, 2021
REGISTER NOW
Register Now
HOSTED BY USERTESTING

Join us for Part 5, where every Thursday morning we’re meeting more CX leaders, from a variety of industries, that are paving the way for next-level customer experience and driving a culture of empathy across their organisations. You will hear the latest and greatest tips for success to implement into your role and organisations.

30 minutes
April 15, 2021
30 minutes
April 15, 2021
Register Now
Register Now
brought to you by UserTesting and Human Insight World

Join this five-part lesson series on customer feedback fundamentals, delivered by experts from Alaska Airlines, Verizon, Facebook, Indeed, and UserTesting, you’ll learn how customer insights can and should inform strategy, with practical tips and examples you can immediately apply.

35 minutes
April 16, 2021
brought to you by UserTesting and Human Insight World
35 minutes
April 16, 2021
Register Now
Register Now
BRIAN TRAN AND TOM VALENTIN

In this interactive webinar you’ll get a full look at our latest features and innovations that improve the speed and quality of insights to empower everyone to make decisions with confidence.

60 minutes
April 21, 2021
BRIAN TRAN AND TOM VALENTIN
60 minutes
April 21, 2021
Register Now
Watch Now
LIJA HOGAN

Making authentic connections with your customers matters now more than ever as everyone continues to understand and adapt to the "new normal" together. Connecting business goals, customer insights, and outcomes ensure that your marketing team consistently makes the right decisions. And it all starts with a framework for using empathy. Hear from customer experience consultant Lija Hogan of UserTesting for a detailed look and why customer empathy is critical to your success.

35 minutes
April 28, 2021
35 minutes
April 28, 2021
Watch Now
Register Now
HOSTED BY USERTESTING

To celebrate 1 year of The Espresso Webinar Series, we welcomed back some very special guests from the first series for a 1-hour panel episode. Our Director of EMEA Marketing, Amy Kelly, welcomes Danielle Macdonald, Design Director at Wise, Justin Berkovi, CPO at Healthily, Nicola Lush, Lead UI-UX Designer at Domino’s Pizza and, Stephanie McNee, UX Manager at Google.

60 minutes
April 8, 2021
60 minutes
April 8, 2021
Register Now
Register Now
JANELLE ESTES AND MICHAEL MACE

Join our upcoming webinar with UserTesting's Chief Insights Officer, Janelle Estes, and VP, Market Strategy, Michael Mace, to learn how the industry is evolving and how your organization may be impacted.

60 minutes
April 7, 2021
JANELLE ESTES AND MICHAEL MACE
60 minutes
April 7, 2021
Register Now
Watch Now
LIJA HOGAN

Understanding people - their needs, goals, preferences, and behaviors - has always been critical to ensuring that businesses create compelling customer experiences. Now, as we start to emerge from the COVID19 pandemic, creating a holistic picture that uses quantitative and qualitative data is even more critical.

30 minutes
March 30, 2021
30 minutes
March 30, 2021
Watch Now
Watch Now
HOSTED BY USERTESTING

Join Karlyn Granger and Kandice Durden as they discuss the findings of our recent study on telehealth and what factors impact patients' trust in and adoption of telehealth services.

30 minutes
March 24, 2021
30 minutes
March 24, 2021
Watch Now
Watch Now
Lija Hogan

Join CMSWire and UserTesting, along with Lija Hogan, Customer Experience Consultant, to discuss the power of using personas and empathy maps to truly understand your customers in order to deliver the great experiences they expect.

60 minutes
March 23, 2021
Human Insight Trends
HOSTED BY USERTESTING

Join Slack User Researcher Deron Hogans Jr and Customer Experience Consultant Josh Kunz as they discuss Deron's experience in making the shift from in-person to remote methods of gathering customer insights.

30 minutes
March 15, 2021
Watch Now
MICHELLE HUFF

In today's crazy world, you need to be able to adapt in real-time to your prospects' and customers' ever-changing behaviors, preferences, and needs. And you must go beyond data to truly understand what motivates your buyers: What prompts your prospects and customers to take action—and how do perceptions, expectations, and emotions play a role in their decision-making processes?

45 minutes
March 11, 2021
Register Now
SARAH GEDEN

Join UserTesting's Senior UX Researcher, Sarah Geden, and learn how to start a UX program from scratch. In this webinar Sarah will share the methods she used to lead the first UX research and design initiative at her prior company.

60 minutes
March 10, 2021
60 minutes
March 10, 2021
Register Now
Register Now
JIM KALBACH AND JANELLE ESTES

Join Jim Kalbach, Chief Evangelist, MURAL and UserTesting’s Chief Insights Officer, Janelle Estes, as they discuss how to optimize touchpoints between cross functional teams in a remote work environment in order to ensure customer feedback is central in every design decision.

60 minutes
February 24, 2021
60 minutes
February 24, 2021
Register Now
Register Now
AMRIT BHACHU AND CHRIS GIBBINS

The Covid-19 pandemic has changed how we look at digital channels over the course of 2020. As humans, we’ve rapidly adapted to new ways of working, engaging, communicating, buying and selling. But in digital, how do we adapt our approach for these ever evolving trends in times of uncertainty, not just in the short term but as we head into ‘the new normal’ of a post pandemic world?

45 minutes
February 23, 2021
45 minutes
February 23, 2021
Register Now