For Executives
Support critical decisions with evidence
Take a customer-centric approach to decision-making. Human insight directs your teams towards creating products and solutions that match what customers want to hit top and bottom line goals.
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Superior customer experiences drive better business results
Time after time, research shows that superior CX results in higher customer satisfaction and loyalty. CX leaders see a cumulative total return on investment of 183%, compared to CX laggards who see only 63%. Source: 2019 Customer Experience ROI Study, Watermark Consulting, Top 10 Companies in Forrester’s Customer Experience Index Over 11-Year Period.
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Help every team hit targets with UserTesting
Whether it’s your product team trying to determine the next “killer app” or your marketing team trying to understand reactions to a new campaign, every member of your team can use UserTesting to get feedback and improve whatever they are bringing to market.
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For Design & UX |
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For Mobile Game Developers |
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Customer empathy: it's no longer optional
Get your copy of UserTesting’s 2021 CX Industry Report, Customer empathy: it's no longer optional
