For Executives

Support critical decisions with evidence

Take a customer-centric approach to decision-making. Human insight directs your teams towards creating products and solutions that match what customers want to hit top and bottom line goals.

Superior customer experiences drive better business results

Time after time, research shows that superior CX results in higher customer satisfaction and loyalty. CX leaders see a cumulative total return on investment of 183%, compared to CX laggards who see only 63%. Source: 2019 Customer Experience ROI Study, Watermark Consulting, Top 10 Companies in Forrester’s Customer Experience Index Over 11-Year Period.

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Help every team hit targets with UserTesting

Whether it’s your product team trying to determine the next “killer app” or your marketing team trying to understand reactions to a new campaign, every member of your team can use UserTesting to get feedback and improve whatever they are bringing to market.

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For Product
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For Design & UX
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For Marketing
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For Mobile Game Developers
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Customer empathy: it's no longer optional

Get your copy of UserTesting’s 2021 CX Industry Report, Customer empathy: it's no longer optional

 

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