About the author

Stephanie Kong

Stephanie is a product marketer with over ten years of experience in brand and product marketing spanning the publishing, online advertising, consumer electronics, and SaaS enterprise products industries.

All works by Stephanie Kong

Simplifying camera tasks for mobile tests and ethnographic research

Ethnographic research is a qualitative research method where a participant is observed in their...

Suggested Sentiment: increasing speed to insight with the power of machine learning

At UserTesting, increasing speed to insight is a priority. Most tests (upwards of 80%)...

Our sentiments…on the importance of Sentiment Tagging

In our lives—be it physical or digital—we look for signals to better understand how...

Live Conversation updates: easier scheduling and faster speed to insights

When we first released Live Conversation, our remote interview solution, we knew that allowing...

Coming soon: the new and improved UserTesting dashboard

We will be releasing our updated dashboard to make substantial UI enhancements that will...

5 reasons why you must provide stellar mobile experiences

These days, so much of a person’s life is spent using mobile devices and...

Test all your mobile experiences with UserTesting

We’re pleased to announce the release of full screen recording for testing mobile experiences...

Looking back at 2019 and ahead to 2020

Where a salesperson measures a year in the deals they’ve closed and revenue earned...

How we used Machine Learning to improve Transcripts

When customers are viewing the video of a completed test, helpful features speed up...

Human understanding. Human experiences.