UserTesting Blog

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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Accessible UX design: the one billion user opportunity

Internet adoption in developed nations is at an all time high, hovering around 90%...

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Information architecture: a comprehensive UX guide for beginners

Information architecture is a relatively new name for a very old concept. For hundreds...

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Interview with Maximilian Speicher, Ecommerce UX Manager at C&A

No internal design or development team? No problem! The user experience can still be...
Illustration of a page of a report against a blue background

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Forrester report: Digital CX more about understanding humans than technology

Analyst firm Forrester recently published a powerful report on Digital CX Trends, 2018 by...
Person waving hello to someone on a zoom call

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4 methods for designing truly engaging customer surveys

You might have recently implemented a new product feature for your business, or maybe...

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4 methods for getting actionable feedback on non-functional prototypes

Imagine that you have a non-functional prototype, and you’re trying to decide your next...

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What is the experience gap?

When it comes to creating a world-class customer experience, you need to mind the...

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How 3 enterprise companies leveraged UserTesting to achieve success

I've always been fascinated at how effectively stories can influence how we understand and...

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Remote research, faster: 10 strategies to make unmoderated testing even more efficient

In order to keep pace with the changing attitudes, needs, and behaviors of people...