UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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20 questions to ask throughout each product development stage

Product managers have a tough job. Often working across multiple teams, they’re constantly meeting...

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12 fascinating UX and user research stats to help your business case

Why does UX matter? It's a simple question. But even though we in the...
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5 tips to get stakeholders to like—even love—your product roadmap

Today's guest post comes from Jim Semick, co-founder of ProductPlan. Enjoy! Would you ever...
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Boost your digital experiences by testing your competitors'

Do you know how your website stands up to the competition? To fully understand...

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Invite observers to your Live Conversation sessions

When we launched Live Conversation, we were excited to offer customers an alternative to...

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Don't confuse digital transformation with customer experience

This post was originally published by our friends at CMS Wire and is shared...

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3 tips for human-centered live chat

The ability to communicate without our voices has become a part of daily life...
Woman facing away wearing a hat

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Observation: the true mother of invention

There’s an old proverb that says, “Necessity is the mother of invention,” but the...
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Avoiding content debt: why product teams should prioritize content early in the development cycle

Today’s article is a guest post from Ashley Coolman, Content Strategist at Qordoba...