What do you like best about the product?

I like the way you can test things and interact with it

What do you dislike about the product?

I dont like that the ux is kinda difficult for users to understand

Recommendations to others considering the product:

I recommend using UserTesting to make your experience while using something easier

What problems is the product solving and how is that benefiting you?

You get to test things as a user by not having to get the full experience but only as a demo

What do you like best about the product?

The upsides of user testing are: it gives valuable insights to what we have made. Downside is many times user start suggesting functionalities which are not required

What do you dislike about the product?

I don't see any such downsides of user testing. It is a helpful method to be used regularly

Recommendations to others considering the product:

User testing is beneficial for your product

What problems is the product solving and how is that benefiting you?

We get to know the exact problems faced by users while using our app/website or any product. If user testing is not done then many time while using the product, user gets confused on what to do next

What do you like best about the product?

Wow ,this is really things for growing businesses. You can easily discover your mistakes directly form users. The most of business owners dont pay attention what they costumers really wants. Also i like part of prototyping and getting information form competitors.

What do you dislike about the product?

There's no way to see reviews form competitors for similar or same products. On that way we can understand our mistakes or mistakes of competitors. The best way to learn on mistakes is learning from mistakes of others people.

What problems is the product solving and how is that benefiting you?

You can understand how people who visited your store thinking. You can get directly reviews for very short time. Time is money also good reviews.

What do you like best about the product?

It helps understand user's perspectives of using the design.

What do you dislike about the product?

It is time-consuming, and reviews can sometimes come from emotional sight.

What problems is the product solving and how is that benefiting you?

It helps understand the user's perspective and any defaults in the design. Being at an earlier stage of the invention allows companies to tackle the situation before launching the product.

What do you like best about the product?

Should be able to start right away without any roadblocks

What do you dislike about the product?

Figuring out how exactly things can be navigated within the platform and not knowing how to set standards on results

What problems is the product solving and how is that benefiting you?

I want to minimize the clicks and time taken to complete a user journey. To know what exactly is taking a user stuck within a particular app or platform, we always need a user opinion on how exactly the presented platform behaves according to user inputs.

What do you like best about the product?

I most use their nifty tagging system alongside the transcript in highlighting the most valuable insights

What do you dislike about the product?

Sometimes it is a hassle in creating, locating and downloading clips in an intuitive way. Searching for general insights across the whole platform can be a challenge (that is where a solid tagging system comes in).

Recommendations to others considering the product:

Make sure you fully understand how the account is setup as well, if your ready to go you just want to start doing research :)

What problems is the product solving and how is that benefiting you?

Making our users visible, and audible to our stakeholders.

What do you like best about the product?

I like how UserTesting enables product managers to get real time feedback remotely.

What do you dislike about the product?

As a designer, I don't like the fact that it will take some playing around to get a cost estimate

What problems is the product solving and how is that benefiting you?

The ability to get access to target demographic is something that really stands out to me

What do you like best about the product?

I like how quick and easy it is to set up a remote test and start getting results. It is very user-friendly and intuitive to use. The reporting or metrics tab is one of my favorite features of usertesting.com it provides an at a glance view of the insights gathered and a way to share those insights quickly. They are also continually adding new features or improving existing ones to make it easier and faster to view and digest the data gathered.

What do you dislike about the product?

I would like to have a more robust and easier way to organize tests. Currently, creating folders and moving and sorting tests is quite laborious, and there is no way to view all of your tests in something like a tree structure.

Recommendations to others considering the product:

UserTesting is a great way to ensure that the customer's voice is heard in the decision-making process.

What problems is the product solving and how is that benefiting you?

We use UserTesting for high-level benchmark testing as well as very specific behavioral and feature-specific testing. We have even been able to use it to generate survey and card sort related data. It is this level of versatility that makes it such a valuable tool.