What do you like best about the product?

I love that we have the ability to learn and test new ideas instantly. We've used User Testing from ideas for new messaging all the way up to fully interactive prototypes. It drives our marketing and product strategy, and allows us to validate new ideas and features quickly, and with real people. The highlight reel feature allows me to condense insights from real customers and present them to leadership to get buy-in and sign off. It has truly made us a more customer-centric company. I love that we can bring our own testers, or rely on the User Testing panel when we don't have the time our resources to source our own participants for studies. Since signing up with User Testing, we have increased our volume of qualitative testing ten fold. All of my team mates love the ability to watch recordings and collaborate -- we always learn so much from each test. I also really appreciate that UserTesting is constantly releasing new features and improving the product. They also have a great support team and online tutorials section so you are constantly learning new methods for testing and staying up to date on best practices. As a UX practitioner, User Testing is the most important tool to the work I'm doing. It is worth every penny and has enabled our company to boldly release new features with confidence.

What do you dislike about the product?

User Testing is expensive, but worth every penny. To be fair, it would cost so much more (in dollars and time) to do this ourselves, but this tool is not cheap. I would say it's really only worth it if you are using regularly to make sure you are getting lots of value.

What problems is the product solving and how is that benefiting you?

• Testing messaging, imagery and creative for marketing • Validating new ideas for produce features • Testing web + mobile prototypes • Better understanding customer needs and pain points within our target demographic • Making our organization more customer-centric • Gathering insights to share with leadership that assist in strategic decision making • Quickly testing new ideas to see if they "stick" • Making sure UX + UI designs are usable, clear and intuitive

What do you like best about the product?

The live-call user interviews function seamlessly.

What do you dislike about the product?

There isn't much to dislike about the platform.

Recommendations to others considering the product:

When curating an audience with a survey, be very specific.

What problems is the product solving and how is that benefiting you?

UserTesting came in handy when our team was building our user personas.

What do you like best about the product?

I like how we can be offline and receiving results from users.

What do you dislike about the product?

Not I can think of. But I do hope to find a way to require users to provide valuable feedback instead of a very short review. For example, allow multiple follow up questions under one task.

Recommendations to others considering the product:

N/A

What problems is the product solving and how is that benefiting you?

I was conducting a usability website. I provided three tasks for users to complete. All of them went through the tasks. Like I mentioned, I really like this user testing can be done offline.

What do you like best about the product?

How East it is to deploy and get results back from a test

What do you dislike about the product?

Want more different types of profiles to test

Recommendations to others considering the product:

Na

What problems is the product solving and how is that benefiting you?

Improving product design lifecycle

What do you like best about the product?

User pool and quality of users is really solid.

What do you dislike about the product?

Price is too high, the free plan is too restrictive.

What problems is the product solving and how is that benefiting you?

Test prototypes or website with tasks for users

What do you like best about the product?

The way I can interact with live results allows me to filter data in different ways and analyze it very easily.

What do you dislike about the product?

The recruiting panel pricing model is mostly appealing to mid and upper scaled companies. Individual folks like me cannot afford to pay $50 per response.

What problems is the product solving and how is that benefiting you?

I mostly do first click tests. It’s the best tool in the market for that. You won’t find any other tool as usable, fast and actionable as this one.

What do you like best about the product?

I love being able to increase the listening speed. I’m able to get through a lot of responses very quickly.

What do you dislike about the product?

It’s hard to discern if its a representative sample. Sometimes I wonder if its too skewed towards a certain demographic.

What problems is the product solving and how is that benefiting you?

Trying to understand user needs and behavior.

What do you like best about the product?

The platform is pretty good at being able to supply people to test. You can also get some custom support where they will help with facilitation and scripts.

What do you dislike about the product?

Navigating the product is sometimes challenging. Wish there was more support for summaries of findings. Watching all the videos takes a while.

What problems is the product solving and how is that benefiting you?

Trying to see if users understand our designs and what we are trying to communicate. Seeing if there are experience issues with the product.