What do you like best about the product?

The live-call user interviews function seamlessly.

What do you dislike about the product?

There isn't much to dislike about the platform.

Recommendations to others considering the product:

When curating an audience with a survey, be very specific.

What problems is the product solving and how is that benefiting you?

UserTesting came in handy when our team was building our user personas.

What do you like best about the product?

I like how we can be offline and receiving results from users.

What do you dislike about the product?

Not I can think of. But I do hope to find a way to require users to provide valuable feedback instead of a very short review. For example, allow multiple follow up questions under one task.

Recommendations to others considering the product:

N/A

What problems is the product solving and how is that benefiting you?

I was conducting a usability website. I provided three tasks for users to complete. All of them went through the tasks. Like I mentioned, I really like this user testing can be done offline.

What do you like best about the product?

How East it is to deploy and get results back from a test

What do you dislike about the product?

Want more different types of profiles to test

Recommendations to others considering the product:

Na

What problems is the product solving and how is that benefiting you?

Improving product design lifecycle

What do you like best about the product?

User pool and quality of users is really solid.

What do you dislike about the product?

Price is too high, the free plan is too restrictive.

What problems is the product solving and how is that benefiting you?

Test prototypes or website with tasks for users

What do you like best about the product?

The way I can interact with live results allows me to filter data in different ways and analyze it very easily.

What do you dislike about the product?

The recruiting panel pricing model is mostly appealing to mid and upper scaled companies. Individual folks like me cannot afford to pay $50 per response.

What problems is the product solving and how is that benefiting you?

I mostly do first click tests. It’s the best tool in the market for that. You won’t find any other tool as usable, fast and actionable as this one.

What do you like best about the product?

I love being able to increase the listening speed. I’m able to get through a lot of responses very quickly.

What do you dislike about the product?

It’s hard to discern if its a representative sample. Sometimes I wonder if its too skewed towards a certain demographic.

What problems is the product solving and how is that benefiting you?

Trying to understand user needs and behavior.

What do you like best about the product?

The platform is pretty good at being able to supply people to test. You can also get some custom support where they will help with facilitation and scripts.

What do you dislike about the product?

Navigating the product is sometimes challenging. Wish there was more support for summaries of findings. Watching all the videos takes a while.

What problems is the product solving and how is that benefiting you?

Trying to see if users understand our designs and what we are trying to communicate. Seeing if there are experience issues with the product.

What do you like best about the product?

it's very fast to collect feedback. it also gives you a lot of different possibilities to reach your customers and ask for their opinion using different devices and reaching them in a lot of situations. it also seems that their panel of users is quite wide: we were able to find a good amount of users also searching for people with very specific characteristics.

What do you dislike about the product?

it cannot manage the audience dynamically: the final user should be allowed to input all the criteria for recruiting and provide general rules for the sampling, and the system should allocate users in the sample dynamically. also the support is not always fast in replying, and sometimes the same issue jumps from one person to a new one, and they give different answer to the same question

Recommendations to others considering the product:

you simply start focussing on your real job: doing research

What problems is the product solving and how is that benefiting you?

it strongly reduced the time to get feedback. it allows you to reach your customers all around the world from your desk. also some people that were skeptic at the beginning about switching from traditional in-person interviews really appreciated the possibility to use a tool that really speeds up the whole process and allows to reach a lot of different consumers in such an easy way